...Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
A Guest Relations Executive with Conrad Hotels and Resorts is responsible for creating memorable guest experiences, by ensuring their satisfaction...
...greeting, assisting the guests with any special request and respond to any queries in a timely... ...to be efficient and consistent in relation to regulars and VIPs. This includes keeping... ...values that follow:
Senior High School education or specialty in Hospitality.
Positive...
...including the main beverage menu, rotating specials, and the cocktail trolley service
To... ...managing exciting 12-month program of educational and other guest events
To actively manage... ...the direction of, the hotel public relations team to develop the Conrad Bar’s local and...
...stationery and other office supplies.
• Be aware of event details related to the accounts of designated Sales Managers.
• Assist the... ...operations for floor plans and equipment / liaise with the Chef for special menus, etc.).
• Maintain a good understanding of clients...
...evacuations, medical emergencies, natural disasters). · Report work related accidents, or other injuries immediately upon occurrence to the... ...daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. · Complete designated...
...and equipment for the ala carte menu, daily menus and seasonal specials, maintaining the standards of pre-set recipes, portion control and... ..., behaviours, skills, and values that follow:
~ Technical education in hospitality or culinary school preferred.
~5-8 years as Head...
...ingredients for the ala carte menus, daily menus, and seasonal specials, maintaining the standards of pre-set recipes, portion control and... ..., skills, and values that follow:
High school graduate or education in culinary.
At least 15 years of Kitchen experience and supervisory...
...and equipment for the ala carte menu, daily menus and seasonal specials, maintaining the standards of pre-set recipes, portion control and... ...leadership skills.
~ Knowledgeable in HACCP.
~ Technical education in hospitality or culinary school preferred.
~ Good command in...
...communications, responding to all enquiries and special requests.
Answer the telephones... ...database to be efficient and consistent in relation to regulars and VIPs.
Ensure all... ...values that follow:
Senior High School education or specialty in Hospitality.
Positive...
...Summary
The Call Centre Executive ensures that all communications relating to the hotel both external and internal are actioned efficiently... ...to assist on duty in the hotels during any busy days or special events.
Be proactive towards guests, assist them with any reasonable...
...tasks to the highest standards:
Follow the procedures on luggage related matters and deputize the Assistant Chief Concierge in his/ her... ...`s, skills, and values that follow:
Secondary School education or above.
At least 1 year in a supervisory level position in...
...Dolchetto , Manhattan )
Able to assist when required for buffet , special muslim menu ,special Indian menus and any other specials... ...Work closely to butcher , pastry kitchen and stewarding for other related food products and equipment needed for daily operations,
Able...
...information such on outlet operating hours, on-going promotions, special VIP programs, events, etc.
Serve as the main point of contact... ...stressful situations during busy periods.
~1 or 2 years of related working experience preferred.
What will it be like to work...
...key customers and their output, hotel rooms, catering, conference related promotion information, and promptly feedback the information to... ...as needed.
Conscientiously perform assigned tasks and special tasks.
The department reserves the right to change or supplement...
...actions and provide accurate information such on outlet hours, special VIP programs, events, etc.
Receive special requests from guests... ...stressful situations during busy periods.
~1 or 2 years of related working experience preferred.
What will it be like to work...
...has a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events... ...communicated to the Manager on Duty
Aid the shift team in cashiering-related matters as required
Promote Hilton Honors and its associated...
...are made on all record books
Maintain current knowledge of all hotel services as well as daily VIP Guest, VIP Guest requests, and special events
Ensure orderliness and safety and security guidelines around the lobby and front door areas
Provide support to Management...
...to their destinations.
Take the initiative to usher guests into available elevators and assist with the selection of levels.
Specially assist elderly, children and those needs special attention.
Be alert of drunkards, the incapacitated and the people who accompany...
...department concerned for follow up.
· Monitor and ensure the cleanliness of the Front Desk area.
· Assist and coach staff in dealing with special requests and complaints.
· Ensure all house set up for the day’s arrivals are accurate and timely completed.
· Be aware of VIPs...
...any areas that they are not yet competent to handle independently.
~ Conduct pre-shift briefings and advise your shift team of any special events or VIP Guests in the hotel that day.
~ Contribute to the hotel and team by sharing new ideas and suggestions for improvements...
...safety and that of others in your workplace.
• Create an environment where everyone in the department and focus on “creating that special experience” to deliver exceptional customer service.
• Actively seek verbal feedback from customers and team members at each service...
...To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Senior High School education or specialty in Hospitality.
Good command of English to meet business needs.
Motivated and committed, approaching all tasks with...
...To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Senior High School education or specialty in Hospitality.
Good English skills to meet business needs.
Motivated and committed, approaching all tasks with enthusiasm...
...provide assistance if required.
Handle and record guest supplies including guest on loan items and conduct monthly inventories and related reports.
Communicate with Food & Beverage department on minibars in guestrooms related, and ensuring food and beverages are safe...
...manning as required.
To establish effective communication with Assistant Manager / various departments to meet their needs as it relates to Housekeeping.
To carry out routine daily inspection, noting deficiencies and ensuring proper follow up procedures.
To coordinate...
...Ensure accurate and timely submission of reports and proper upkeep of documents.
Comply with all company policies and brand standards relating to reservations process and systems operational procedures.
What are we looking for?
A Reservations Executive serving Hilton...
...Strong sense of responsibility and self-motivation.
Patient and responsible to solve all problems.
Able to maintain excellent relations with team members.
Able to work under great physical...
...with the routine administrative duties in recruitment, training & development, compensation & benefits, and team member relationship related matters.
What will you be doing?
As the Human Resources Coordinator, you will be responsible for performing the following tasks...
...Ensure accurate and timely submission of reports and proper upkeep of documents.
Comply with all company policies and brand standards relating to marketing, operational process and systems operational procedures.
Carry out any other reasonable duties and responsibilities...
...effectively to ensure a well-organised and motivated team
Ensure consistency in quality of dishes at all times
Manage customer relations when necessary, in the absence of the Junior Sous Chef
Ensure resources meet business needs through the effective management of...