Search Results: 20 vacancies
...where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
Position Statement
A Security Officer maintains the order and security of the hotel, its guests and team members.
What will I be doing?
As the Security Officer, you...
...where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
Position Statement
The Front Office Executive greets and registers guests, providing prompt and courteous service. He/ she checks guests in and out, resolving guest...
...As a Guest Relations Executive, you will serve on the Front Office team which is the main connection between the Guest, the hotel,... ...ensure that customer feedback is properly logged, monitored and addressed.
Making sure SALT Score is always above target with Overall Experience...
...customers' needs.
Take personal responsibility and initiative to address issues, effectively communicating with both customers and... ...promotions, etc.
Maintain effective communication with the Front Office and Groups & Tours teams to maximize in-house and group business...
...awareness, communicate promotions to all relevant target markets and address hotel business needs.
What will I be doing?
As Assistant... ...communications at cluster level and take responsibility for updating regional office of any local stories, awards and sponsorship events to promote...
...accordance with company policies and procedures.
Perform other reasonable job duties as requested by Supervisors.
Guest Relations
Address guests' service needs in a professional, positive, and timely manner.
Welcome and acknowledge each and every guest with a smile,...
...8. Provide general information, places of interest / directions, and hotel’s information to guest. 9. Report any incident/s to Front Office Managers and Bell Captain on duty. 10. Maintain the condition and cleanliness of the hotel’s Forecourt at all times. 11. Maintain the...
...will be the frontline of our customer interactions, ensuring positive experiences and satisfaction. You will play a pivotal role in addressing inquiries, resolving issues, and fostering strong relationships with our valued customers.
Responsibilities:
Customer Interactions...
...guests, Team Members, and owners alike.
The Assistant Front Desk Manager is concerned with the strategic management of the Front Office department following Hilton brand standards, policies and procedures. This role is responsible for the operation of all Front Desk...
...staffing guidelines and to ensure maximum productivity.
Control par stock and the availability of all operating supplies including office supplies.
Ensure good housekeeping and cleanliness of banquet office.
Update and maintain staff notice board.
Prepare and distribute...
...paternity, childcare/ extended childcare, and etc.
Distribute incoming and outgoing documents including collection of mails.
Maintain office supplies inventory.
Order gifts for occasions to eligible team members i.e. wedding, new born, wellness and etc.
Assisting in...
...cancellation charges.
Ensure proper and accurate filing of correspondence and records.
Manage Direct Bill documentation with Front Office.
Support delivery of exceptional guest service delivery through working with all stakeholders.
Support upselling opportunities....
...into consideration internal activities and occupancy and external events, promotions, etc).
• Communicate effectively with the Front Office and Groups & Tours teams to maximize in-house and group business for the restaurant, ensuring direct liaison with Group Leaders upon...
...promptly and efficiently, empowered to take the necessary action, informing the Guest Experience Manager/ Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.
Maintain awareness of guests’ profiles and specific preferences, ensuring that they are...
...Team Members, and owners alike.
Position Summary
The Security Team Leader assists the Security Executive in guiding the Security Officers on duty to ensure that hotel work procedures and inspection work is carried out correctly. The role should cover the daily work of...
...services and promotion of in-house activities.
What will I be doing?
As a Front Desk Assistant Manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments to deliver outstanding guest service and financial...
....
~ Handle complaints promptly and efficiently, empowered to take the necessary action, informing the Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.
~ Develop and maintain relationship with VIP guest and special attention guests, recognizing...
...Sales Managers (Social events)
Update weekly events on DBS
Ensure ang bao box order and wedding favour order
Ordering Halal food, office stationery
Create wedding & social sales vouchers
Print out Menu for Food Tasting, Tent Cards, Place Cards for MICE, Meeting...
...business support and revenue team for optimised pricing strategy and support for exceptional service delivery from operations teams of Front Office, Housekeeping and Food & Beverage to deliver exemplary guests service.
Conduct sales visits, product presentations (including...
3200 SGD
...are our greatest asset. Development on personal growth, to soft skills, we never fail to see happy teammates walking in and out of the office smiling.
What is in it for YOU:
- Overseas traveling exposure trips
- Positive vibes and enjoyable team atmosphere with...