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- Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis You will: Provide sales reps with 100% administrative support to ensure they achieve monthly team targets Manage large amounts of incoming phone ...
- ...Fulfillment Pick, pack, and prepare orders for dispatch. Ensure accuracy and timeliness in shipments. 5. Logistics Support Coordinate with drivers and couriers for deliveries. Assist in loading/unloading vehicles safely. 6. Health & Safety Compliance Follow...
- ...(SMS, WhatsApp, RCS) that reduce friction and improve customer engagement. 3. Lead the end-to-end opportunity process, including coordinating with Sales, Product, Specialist teams and StarHub vendor partners to prepare high-quality proposals and value propositions. 4. Drive...
- ...to ensure seamless internal handover and execution. Proactively manage renewals and retention by identifying churn risks early, coordinating recovery plans, and strengthening customer engagement. Collaborate cross-functionally with operations and internal stakeholders...
- ...Management Ensure good change management plan (engaging stakeholders, communicating on changes before and after, influencing) Coordinate and execute change management activities (training, documentation of user guides/manuals, workflows, etc) Systematic analysis...