Search Results: 25 vacancies
...our guests, Team Members, and owners alike.
A Sales Manager in room sales is responsible for maximizing revenue opportunities in the... ...marketing plans and collaborate to achieve budgets.
Chair and attend meetings as needed.
Conscientiously perform assigned tasks and...
...service:
· Be available in the Front Desk area at all times to attend to matters, which require a decision to be made.
· Monitor the... ..., services, policies, and emergency procedures
· Be aware of room availability and be ready to make decision for acceptance or refusal...
...Ensure that the concierge team is well-versed on hotel facilities and room features and luggage is delivered in a prompt manner.
Take an... ...in-depth technical knowledge and skills required for the job.
Attend and participate in regular operational and hotel meetings....
...Communicate effectively with the F&B and Culinary teams to ensure in-room dining quality is as per hotel standard.
Be completely... ...Maintain guest histories to assist with returning guests.
Attend and participate in regular operational and hotel meetings.
Carry...
...department goal and KPIs accordingly.
Make appropriate selection of rooms based on VIP guest needs and prepare coding electronic keys.... ...for special occasions – i.e. Birthdays and Honeymoon and etc.
Attend daily briefings, shift handovers, meetings and read the logbook...
..., confirming relevant information including number of guests and room rates.
Understand departmental objectives for self and team, and... ....
Actively take part in training where and when required, attending formal training sessions and on the job trainings to ensure standards...
...Guests and team members in other departments
Monitor departure rooms promptly in order to manage the room situation and avoid any... ...and adhere to company brand standards and Forbes guidelines.
Attend training and meetings as required
Familiarize with hotel and Front...
...actions.
~ Coordinate with relevant departments to arrange in-room amenity set-ups according to VIP level and for special occasions... ...regulations, taking part in the fire team when and where directed.
~ Attend front desk daily briefings, shift handovers, meetings and share...
...actions.
Actively take part in training where and when required, attending formal training sessions and on the job training to ensure... ...recognized as an individual.
Coordinate with Guest Relations and In Room Dining to arrange in-room amenity set-ups according to VIP level...
...conversion, including follow up on leads’ conversion with support from room sales team; work with business support and revenue team for... ...presentations (including virtual sessions), site inspections and attend tradeshows to drive business acquisitions.
Produce accurate and...
...presented
Participate in all internal and external PR meetings and attend relevant industry events.
Respond quickly and efficiently to... ...a member of ‘Go Hilton’ Programme which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and...
...of Hospitality are practised all the time.
DUTIES AND RESPONSIBILITIES
Check Elite Members,VIP and Group arrivals
ensure room/s are blocked according to special requests
ensure key packets are prepared
Ensure amenity forms are raised for VIPs, Elite Members...
...RESPONSIBILITIES
Assumes responsibility for Housekeeping Department in the absence of the Executive Housekeeper.
Quality control of the rooms/public areas/uniform & linen/laundry by carrying out training, control of P & L and inspections.
Supervise and manage daily staff...
...hotel management and staff.
Support other kitchen department when required.
Product
Able to assist and prepare Tea Lounge, In Room Dining, Basilico, Manhattan and Western Banquet menu items.
Expedite orders on the line, by getting involved, coordinating, checking...
...responsible for the daily operation needs and ensure manning is well scheduled to maintain superior standards of cleanliness for all guest rooms and public area.
To monitor daily assignments for guest rooms cleaning and to ensure that proper quotas are assigned to achieve...
...efficient operations of the Reservations department in the hotel's continuing effort to deliver outstanding guest service and maximizing room revenue with focus on achieving and exceeding revenue targets.
What will you be doing?
As Reservations Executive, you will be...
...measurable targets (BSC/KPI) goals, as assigned for self-individual and the team.
Cash Handling :
· Process all payment types such as room charges, cash, cheques, purepayment, debit, or credit. · Process all transaction postings (rebates, miscellaneous charges, paid-outs) ·...
...enter the elevator, promptly inform CCTV and relevant departments to pay attention, preventing unauthorized visitors from entering the rooms.
Make sure all commercial photography carried out in the hotel’s premises have clearance from the hotel’s Marketing Communications...
...while shape culture and processes for innovation and continuous improvement
Knowledgeable on all facts on hotel products, including room types, room rates, relative features and facilities, Food & Beverage outlets and the Executive Lounge.
The Management reserves the right...
...business opportunities and respond to all enquiries in a prompt and professional manner.
Have knowledge and skills to create and amend room reservations (including group reservations).
Have knowledge and skills to create and amend accounts and bookings in Delphi fdc....
