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- ...conducting thorough investigation of the situation and coming up with the most effective resolution Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance...
- ...email, escalating to the Supervisor when required for resolution. Quality Management Keep track and generate reports on a shift, daily, or monthly basis. Tape Handling Perform loading and unloading of backup tapes according to customer's runbook and...