Average salary: SG$3,677 /monthly
More statsSearch Results: 39,668 vacancies
4000 - 5000 SGD
...Provide daily network status reports to the operations team.
Create monthly metrics and reporting of service desk tickets.
Provide direction on IT support issues, and keep appropriate staff informed of issues or concerns.
Receive, manage and help to resolve online,...
2700 - 3300 SGD
...enterprise IT networks, server systems and commercial clouds.
• Single point of contact with customers/users, resolver groups, third party service providers and other departments
• Answer hotline calls and respond to e-mails within agreed timescales
• Take ownership of...
2800 - 3500 SGD
...clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making... ...At least 1 to 2 years’ work experiences as an IT Service Desk Analyst, Technical Support Engineer, Desktop Support Engineer or similar...
2800 - 3000 SGD
...customers on the status of outstanding issues within the targeted Service Level.
Maintain ownership of cases, follow up on reported... ...related fields.
Minimum 1 year of experience in Technical Service Desk. Customer Service experience in non-technical call center environments...
2600 - 3100 SGD
...groups as per work instructions. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information...
2300 - 3000 SGD
...IT SERVICE DESK Engineer
POSITION SUMMARY
Provide 1st Level IT Support, via Phone and Remote-Control tool, to manage users’ incidents and queries in a professional and timely manner.
KEY RESPONSIBILITIES AND RESULTS
# Provide First Call Resolution (FCR) technical...
2300 - 3400 SGD
...At least 1 to 3 years of working experience in helpdesk support/call center environment is preferred
Good working knowledge on service desk ticketing system, telephony system, email, online chat, service support processes
Good working knowledge on other IT domains, including...
2500 - 3500 SGD
...up actions and incident status.
Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
Track and document issues and compile incident reports.
Manage customer expectations and maintain ownership of cases and...
6000 - 9000 SGD
...Responsibilities
• Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions
• Maintain high performance levels for service-related processes and implement improvement activities wherever necessary
• Take ownership of...
2000 - 2400 SGD
...solving process
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events, problems, and their resolution in logs
• Follow-up and update customer status and information
• Pass on any...
2500 - 2900 SGD
...groups as per work instructions.
3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant...
4000 - 5500 SGD
...above
~4+ years of experience in a customer operations/support team or customer support platforms such as Zendesk/Salesforce Service Cloud/Zoho Desk
~ Good communication skills with demonstrated experience collaborating with different teams and managing multiple...
5500 - 7000 SGD
...years of IT experience
· Proficiency in leading both physical and virtual teams
· Experience with dealing with third party provided services
· Exceptional customer-facing skills
· In-depth knowledge of escalation procedures, incident management, and other disciplines...
2500 - 4300 SGD
...with the organization’s ethos, we invite individuals who share our service commitment and passion for the education industry to join us.... ...Ensure that queue management is being practiced at the front desk.
Assist with crowd management during the peak periods.
To work...
1800 SGD
...a track record of excellence. With over 50 prestigious awards under our belt, we have established ourselves as a trusted partner in servicing regional accounts across 13 countries in Southeast Asia.
Our success is rooted in our core values: PACT - professionalism, accountability...
3500 - 4500 SGD
...opportunity to deepen their understanding of the energy sector and carve a pathway to advancement within our organization. As an Operations Analyst, you will play a pivotal role in supporting our daily business operations and contributing to project-based initiatives, setting the...
1850 - 2498 SGD
Responsibilities
Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
Process all types of payment such as room charges, cash, checks, debit, or credit.
Process all check-outs including resolving any late and...
3000 - 5000 SGD
...interpersonal and communication skills
· Passion for customer service
· Excellent telephone etiquette
· Bilingual in English and Mandarin... ...supervision
· Preferably 2-3 years' customer service/ front desk/ reception experience, preferably in retail
· Healthy...
...subject to qualification & relevant working experience)
Scope of services:
Provide 1st Level Technical Support to users over phone... ...Preferably minimum 6 months of experience in IT service desk environment
Relevant technical IT expertise and skills in latest...
2500 - 2900 SGD
...Pre-requisites
To have a minimum of 1-year end-user support experience,
desktop or technical service desk. This requirement does not
include those with Customer Service Experience in a non-
technical call center environment.
To have the relevant Technical skills...
