Average salary: SG$7,191 /monthly
More statsSearch Results: 61,442 vacancies
6000 - 7000 SGD
...Implement SOP for incident and request management, providing high-quality support to customers... ...issues to maintain optimal product and service performance
Oversee major incidents, handling... ...in a technical support or service desk environment.
Minimum of 3 years proven...
2500 - 2650 SGD
...troubleshooting to users queries/incidents received.
1. Min Higher Nitec in IT related fields
2. Min 1 year End user support experience, Desktop or Technical Service Desk.
3. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support....
6000 - 7500 SGD
...Responsibilities:
1. Team Leadership: Lead and mentor a team of service desk engineers, providing guidance, coaching, and support to ensure... ...on delivering outstanding customer service.
2. Incident Management: Oversee the timely and effective resolution of incidents,...
...businesses be their best when it really matters–at the Moment of Service™.
At IFS, we're flexible, we're innovative, and we're... ...Team Purple. Join IFS.
Job Description
The Service Desk Manager is responsible for managing the daily operations of the service...
2400 - 2900 SGD
...to customers on the status of outstanding issues within targeted Service Level Maintain ownership of cases and follow-up on reported issues... ...gather accurate and complete relevant information is recorded. Manage customer expectations and notify Team Lead in the event of unusual...
...Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment Manage Major... ...a customer support role, preferably in a technical support or service desk environment. Experience with developing training programs and...
2500 - 4000 SGD
...clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making... ...can turn to the Level 2and Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.
Responsibilities...
3900 - 5000 SGD
...installations
· Printers and mobile devices support for enterprise services
· Problem diagnosis and resolution on computers and... ...processes procedure and best practice for knowledge sharing
· Asset Management - enroll issued assets and update returned assets in the Asset...
1800 - 2300 SGD
...Role:Service desk Engineer
JD:
Responsibilities:
· Provides 24x7 Service Desk support as defined by first response/Tier 1 support... ...IT Service Desk and/or Call Centre experience required
· Managing incidents including business expectations and communication
·...
3200 - 3700 SGD
...A Service Desk Specialist (SDS) is responsible for maintaining customers' relationships with the company, providing fast and useful answers... ...experiencing, determine steps they can take to resolve the issue, and manage the flow of incoming support requests. This involves asking...
2500 - 5000 SGD
...qualifications in IT related disciplines
2. Minimum 1 year Customer Service Experience in technical or non-technical call center environment.... ...and the ability to work well in a team environment.
5. Able to manage multiple tasks simultaneously, work under pressure, and have a...
2400 - 3800 SGD
...NCS is a leading technology services firm with presence in Asia Pacific and partners with governments... ...fully vaccinated.
As an IT Service Desk Support, you will be providing 1st Level... ..., via Phone and Remote-Control tool, to manage users’ incidents and queries in a...
6000 - 8000 SGD
...The Service Desk Analyst is responsible for providing technical support to the Firm’s internal customers. This person must be able to master... ..., Microsoft Office 365 Suite, Teams, Adobe, iManage Document Management Software, CRM Software, the Windows operating system, basic...
5000 - 10000 SGD
...be able to make it happen.
NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing... ...transform industries.
We’re searching for a Service Management Officer (Service Desk) to be part of our diverse team of talent here at NCS!...
2400 - 3000 SGD
...status of outstanding issues within targeted Service Level
· Maintain ownership of cases and... ...relevant information is recorded.
· Manage customer expectations and notify Team Lead... ...experience, desktop or technical service desk.
· To have the relevant Technical skills...
...A leading financial organization is looking for a Regional IT Service Desk Manager as part of their transformation and growth plans to scale their service desk capabilities. This is an exciting role where you will manage, consolidate and implement new offerings serving...
2000 - 2400 SGD
...solving process
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events, problems, and their resolution in logs
• Follow-up and update customer status and information
• Pass on any...
...Job Summary We are hiring for Service Desk Officer to provide essential IT support and expertise to ensure the success of various initiatives. Collaborating closely with the Service Delivery Manager and Service Desk Lead, you will analyze incident trends, identify root causes...
...subject to qualification & relevant working experience)
Scope of services:
Provide 1st Level Technical Support to users over phone on... ...:
Preferably minimum 6 months of experience in IT service desk environment
Relevant technical IT expertise and skills in...
3000 - 4000 SGD
...Platform in South East Asia
Attractive Remuneration Package
Responsibilities:
Deliver professional customer service to hotline calls and front desk walk-ins.
Be the first point of touch with customers.
Handle and resolving customers enquires and feedbacks....
