Average salary: SG$7,172 /monthly
More stats6000 - 7000 SGD
...Implement SOP for incident and request management, providing high-quality support to customers... ...issues to maintain optimal product and service performance
Oversee major incidents, handling... ...in a technical support or service desk environment.
Minimum of 3 years proven...
2500 - 2650 SGD
...troubleshooting to users queries/incidents received.
1. Min Higher Nitec in IT related fields
2. Min 1 year End user support experience, Desktop or Technical Service Desk.
3. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support....
...businesses be their best when it really matters–at the Moment of Service™.
At IFS, we're flexible, we're innovative, and we're... ...Team Purple. Join IFS.
Job Description
The Service Desk Manager is responsible for managing the daily operations of the service...
3500 - 5000 SGD
...the 1st Line of defense on all BAU activities, including helpdesk management. He or she will also be responsible for supporting the Team... ...Responsibilities
• Deliver excellent and consistent customer service via various touch points i.e. email and phone calls.
• Ensure...
2400 - 2900 SGD
...to customers on the status of outstanding issues within targeted Service Level Maintain ownership of cases and follow-up on reported issues... ...gather accurate and complete relevant information is recorded. Manage customer expectations and notify Team Lead in the event of unusual...
...Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment Manage Major... ...a customer support role, preferably in a technical support or service desk environment. Experience with developing training programs and...
4000 - 6000 SGD
...365
Experience configuring and maintain Windows Server
Excellent working knowledge of Active Directory, Azure Cloud services, End point management and Intune
Good working knowledge and experience of managing backup systems
ITIL experience would be an advantage...
2500 - 4000 SGD
...clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making... ...can turn to the Level 2and Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.
Responsibilities...
2300 - 2700 SGD
...status of outstanding issues within targeted Service Level
Maintain ownership of cases and... ...relevant information is recorded.
Manage customer expectations and notify Team Lead... ...Required:
Working experience as a Service Desk Analyst
Experience on Microsoft Exchange...
...Our clients in the financial services is looking for a experienced professional to lead and manage the regional IT operations. The ideal candidate will be responsible for... ...Operations including 24-hour monitoring, Service Desk, and Help Desk support.
Responsibilities:...
1800 - 2300 SGD
...Role:Service desk Engineer
JD:
Responsibilities:
· Provides 24x7 Service Desk support as defined by first response/Tier 1 support... ...IT Service Desk and/or Call Centre experience required
· Managing incidents including business expectations and communication
·...
3900 - 5000 SGD
...installations
· Printers and mobile devices support for enterprise services
· Problem diagnosis and resolution on computers and... ...processes procedure and best practice for knowledge sharing
· Asset Management - enroll issued assets and update returned assets in the Asset...
5000 - 10000 SGD
...be able to make it happen.
NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing... ...transform industries.
We’re searching for a Service Management Officer (Service Desk) to be part of our diverse team of talent here at NCS!...
6000 - 8000 SGD
...The Service Desk Analyst is responsible for providing technical support to the Firm’s internal customers. This person must be able to master... ..., Microsoft Office 365 Suite, Teams, Adobe, iManage Document Management Software, CRM Software, the Windows operating system, basic...
3000 - 4000 SGD
...Platform in South East Asia
Attractive Remuneration Package
Responsibilities:
Deliver professional customer service to hotline calls and front desk walk-ins.
Be the first point of touch with customers.
Handle and resolving customers enquires and feedbacks....
3200 - 3700 SGD
...A Service Desk Specialist (SDS) is responsible for maintaining customers' relationships with the company, providing fast and useful answers... ...experiencing, determine steps they can take to resolve the issue, and manage the flow of incoming support requests. This involves asking...
2500 - 5000 SGD
...qualifications in IT related disciplines
2. Minimum 1 year Customer Service Experience in technical or non-technical call center environment.... ...and the ability to work well in a team environment.
5. Able to manage multiple tasks simultaneously, work under pressure, and have a...
...A leading financial organization is looking for a Regional IT Service Desk Manager as part of their transformation and growth plans to scale their service desk capabilities. This is an exciting role where you will manage, consolidate and implement new offerings serving...
...Job Summary We are hiring for Service Desk Officer to provide essential IT support and expertise to ensure the success of various initiatives. Collaborating closely with the Service Delivery Manager and Service Desk Lead, you will analyze incident trends, identify root causes...
...subject to qualification & relevant working experience)
Scope of services:
Provide 1st Level Technical Support to users over phone on... ...:
Preferably minimum 6 months of experience in IT service desk environment
Relevant technical IT expertise and skills in...
4000 - 6000 SGD
...Service Desk Management:
• Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions
• Maintain high performance levels for service-related processes and implement improvement activities wherever necessary
• Take ownership...
2000 - 2400 SGD
...solving process
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events, problems, and their resolution in logs
• Follow-up and update customer status and information
• Pass on any...
Desktop / Service Desk Engineers
Date: 1 May 2024
Location:Singapore, Singapore
Company: Singtel Group
Are you... ...comply with standards.
~Perform End User Support – Client Management
~Perform troubleshooting for client platform related problems...
2000 - 2800 SGD
...training and development programs for their staff, including front desk personnel. You may have the opportunity to enhance your skills and knowledge in areas such as customer service, scheduling, and office management.
Team Collaboration : Working in a team environment can be...
4700 - 6000 SGD
...its fingertips by enhancing the use of effective applications and services for teaching and learning.
We drive a culture that is... ...will be part of the End-User support team that is responsible to manage the day-to-day support for faculties, schools and departments by...
2000 - 2600 SGD
...We’re looking for Customer Service Stars and that could be you! Bubbly and love talking to people? Join us then!
No experience required as training will be provided!
What you will do:
– Give your warmest welcome to all our customers
– Providing excellent service to...
2200 - 3000 SGD
...accessible, timely, effective, efficient and professional quality service to resolve problems and to delight.
~ Polite and professional... ...Requirements:
Minimum 1 years experience in service desk or helpdesk environment
Able to work in a team to support end-...
3000 - 3500 SGD
...customer-focused individual to join our Taekwondo school as a Front Desk Operation Manager. In this role, you will be responsible for both operations... ...supplies, and emergency procedures.
Students
Customer Service: Greet and assist students and parents, addressing inquiries...
12833 - 19250 SGD
...important work of your career.
About the team
Global Deal Management’s (GDMs) primary goal is to ensure operational excellence... ...of Stripe’s sold portfolio.
Work with sales, GTM leadership, services/support teams, and cross-functional teams to remove blockers throughout...
2500 - 3000 SGD
.... Min 1 year End user support experience, Desktop or Technical Service Desk. Customer Service Experience in non tech call center environment... ...accurate and complete relevant information is recorded.
5. Manage customer expectations and notify Team Lead in the event of unusual...