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2900 SGD
...Budget $2,900 Job Role/Level Service Desk Agent/Level 1 Quantity 7 Skillset Category Common... ...Position Summary The 1st level remote support is required to provide 1st level... ...complete relevant information is recorded. 5 Manage customer expectations and notify the Team...6000 - 7000 SGD
...employment background checks will be undertaken before any appointment is confirmed. An exciting opportunity has opened for a IT Service Desk Manager at the Australian International School! If you are passionate about making a positive impact and are driven by growth and...2800 - 3200 SGD
...Job Summary: The Service Desk Agent is responsible for providing first-level remote support by troubleshooting user queries and incidents professionally and efficiently... ...and cases are followed through to resolution. # Manage user expectations effectively and alert the Team...4500 - 5500 SGD
...Provides troubleshooting activities for Service Desk Support. Candidate should have exceptional... ...beyond basic checks. ● Escalation Management: Take ownership of tickets diagnose the... ...databases, or enterprise-level tools. ● Remote and Onsite Support: Provide both remote...2900 SGD
...communications are accurately logged into monitor and manage ticket queues, ensuring timely follow-up and... ...: # prior experience in technical helpdesk or remote support environement is a bonus # strong customer service oriented and excellent problem-solving skills #...3100 SGD
...troubleshoot and resolve first level incidents or technical support experience, escalating complex cases to level 2 support log,track, and manage all incident to ensure timely resolution and updates maintain full ownership of tickets until closure of case ensure clear and...2500 - 3000 SGD
...A-Levels/Diploma/Degree in Business, Technology, or a related field. Minimum 1-3 years of experience in service/help desk, technical support or customer service for institutional customers within financial services or payment industry Good understanding of basic computer...2800 - 4000 SGD
...SERVICE DESK ENGINEER JOB DESCRIPTION The Service Desk Engineer is responsible for the first level of support for all networking, wireless... ...· Track and document issues and compile incident reports. · Manage customer expectations and maintain ownership of cases. Ensure (...2600 - 3000 SGD
...AM Weekend shifts compensated with off-in-lieu Shift allowance: $10 (day), $22 (night) Job Description : Respond to IT service desk requests via phone/email. Log, triage, and track incidents and requests in ticketing system. Provide L1 troubleshooting and escalate...3300 - 3600 SGD
Kaplan Higher Education Academy (Kaplan) is part of Kaplan Inc., one of the world's most diverse education providers and the largest subsidiary of Graham Holdings Company (NYSE:GHC). Kaplan has welcomed students from over 55 countries and regions. As a Lifelong Integrated...4000 - 6000 SGD
...Provided support using phone and remote control. Extensive hands-on... .... · Have the skills to manage stakeholders. · Multitasking,... ...and on-budget Personality Service minded and flexible. Passionate... ...information on the service desk web portal. Responsibilities...3500 - 5500 SGD
...Global Service Desk Consultant (GSD) Requirements : Degree/Diploma in IT or Equivalent Firsthand experience using industry standard... ...handling Active Directory related tasks. Good Knowledge of remote-control tools like TeamViewer and provide web chat support Ability...2500 - 3000 SGD
...experience working within a technical support environment/customer service environment, delivering front-line service directly to customers,... ...of customer problems using the relevant tools and systems Manage end to end all calls logged, providing regular updates to customers...3500 - 4800 SGD
...Escalate complex issues to higher-level support teams as necessary. e. Maintain and update service desk documentation and knowledge base articles. f. Proactively identify and manage potential problems g. Conducting regular checks to ensure all endpoints are patched to...2100 - 5000 SGD
...About the Role We are hiring a friendly and dependable Front Desk / Patient Service Associate to join the Healthy Heart TCM team. As the first... ...us. Key Responsibilities Greet and register patients, manage appointments, and handle walk-ins Respond to patient...2800 - 4000 SGD
...organization’s ethos, we invite individuals who share our service commitment and passion for the education industry to... ...and build brand loyalty. Ensure that queue management is being practiced at the front desk. Assist with crowd management during the peak periods...- ...and Data Centre Solutions Pte Ltd provides all aspects of cloud management, services, and solutions, from initial setup and migration to ongoing... ...satisfactions. Execute ITIL best practices thru the service desk support processes. Work effectively and closely with Ops-Leads...
2200 - 2400 SGD
...Answering incoming calls and making outbound calls to customers. Manage incoming emails. Provide Live-Chat support. Provide first... ...Minimum 1 year IT Support experiences Strong customer service skills, good problem-solving skills, and the ability to work well...2100 - 2400 SGD
...The Guest Services Agent is the point of reference for guests who need assistance or information. Understanding guests’ needs and requests... ...and parcel handling from a guests or an external soure. MANAGES ALL GUEST SERVICES TASKS (CONCIERGE / POTERAGE / DOORMAN) • Supervises...1000 - 1200 SGD
...We are hiring IT Service Desk Engineer Interns to join our support team and gain real-world experience in IT operations and customer service... ...on exposure to user support, account administration, incident management, and technical troubleshooting. Key Responsibilities:...
