Average salary: SG$7,071 /monthly
More statsSearch Results: 62,740 vacancies
4000 - 5000 SGD
...to the operations team.
Create monthly metrics and reporting of service desk tickets.
Provide direction on IT support issues, and keep appropriate staff informed of issues or concerns.
Receive, manage and help to resolve online, chat and phone initiated technical...
4500 - 6700 SGD
...Service Desk Management:
• Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions
• Maintain high performance levels for service-related processes and implement improvement activities wherever necessary
• Take ownership...
2500 - 3500 SGD
...Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
Track and document issues and compile incident reports.
Manage customer expectations and maintain ownership of cases and follow-up on reported issues until...
6000 - 9000 SGD
...Responsibilities
• Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions
•... ...skills
• In-depth knowledge of escalation procedures, incident management, and other disciplines related to
• Mastery of ITIL (Information...
2300 - 3400 SGD
...At least 1 to 3 years of working experience in helpdesk support/call center environment is preferred
Good working knowledge on service desk ticketing system, telephony system, email, online chat, service support processes
Good working knowledge on other IT domains, including...
2300 - 3000 SGD
...IT SERVICE DESK ANALYST
POSITION SUMMARY
Provide 1st Level IT Support, via Phone and Remote-Control tool, to manage users’ incidents and queries in a professional and timely manner.
KEY RESPONSIBILITIES AND RESULTS
# Provide First Call Resolution (FCR) technical...
3000 - 4000 SGD
...Platform in South East Asia
Attractive Remuneration Package
Responsibilities:
Deliver professional customer service to hotline calls and front desk walk-ins.
Be the first point of touch with customers.
Handle and resolving customers enquires and feedbacks....
2000 - 2400 SGD
...solving process
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events, problems, and their resolution in logs
• Follow-up and update customer status and information
• Pass on any...
2500 - 4000 SGD
...clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making... ...can turn to the Level 2and Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.
Responsibilities...
5500 - 7000 SGD
...physical and virtual teams
· Experience with dealing with third party provided services
· Exceptional customer-facing skills
· In-depth knowledge of escalation procedures, incident management, and other disciplines related to
· Mastery of ITIL (Information...
2500 - 4300 SGD
...organization’s ethos, we invite individuals who share our service commitment and passion for the education industry to... ...and build brand loyalty.
Ensure that queue management is being practiced at the front desk.
Assist with crowd management during the peak periods...
1800 SGD
...our belt, we have established ourselves as a trusted partner in servicing regional accounts across 13 countries in Southeast Asia.
Our... ...promotes a collaborative and inclusive work environment. Our management team is hands-on and approachable, working side by side with our...
Desktop / Service Desk Engineers
Date: 30 May 2024
Location:Singapore, Singapore
Company: Singtel Group
Are... ...operations comply with standards.
~Perform End User Support – Client Management
~Perform troubleshooting for client platform related problems...
1850 - 2498 SGD
...similar capacity; relevant experience in a 5-star hotel is preferred.
~ GCE N/O Levels or fresh graduates in Hospitality/ Tourism Management
~ Intermediate computer literacy and knowledge of Microsoft Office applications
~ Excellent communication and interpersonal skills...
2700 - 3300 SGD
...enterprise IT networks, server systems and commercial clouds.
• Single point of contact with customers/users, resolver groups, third party service providers and other departments
• Answer hotline calls and respond to e-mails within agreed timescales
• Take ownership of...
...established standards and guidelines.
• Log and resolve all service desk calls along with keeping end users updated and informed.
• Works... ...email, application servers, and
other related systems.
• Manage ongoing PC re-image program – Intune
• Train and orient staff...
3000 - 5000 SGD
...interpersonal and communication skills
· Passion for customer service
· Excellent telephone etiquette
· Bilingual in English and Mandarin... ...supervision
· Preferably 2-3 years' customer service/ front desk/ reception experience, preferably in retail
· Healthy...
...subject to qualification & relevant working experience)
Scope of services:
Provide 1st Level Technical Support to users over phone... ...Preferably minimum 6 months of experience in IT service desk environment
Relevant technical IT expertise and skills in latest...
2400 - 3800 SGD
...NCS is a leading technology services firm with presence in Asia Pacific and partners with governments... ...fully vaccinated.
As an IT Service Desk Support, you will be providing 1st Level... ..., via Phone and Remote-Control tool, to manage users’ incidents and queries in a...
...possess 2-3 years of IT support experience within the financial services sector , with a preference for experience supporting traders... ...data center operations is advantageous.
Demonstrated vendor management skills.
Ability to function effectively both independently...