Average salary: SG$4,633 /monthly
More stats8000 - 11000 SGD
...Salary up to $132,000/annum
Industry: Electronic Manufacturing
Job Summary:
We are seeking a highly skilled and motivated Quality Manager to join our dynamic team for thermal solutions management in the Automotive field. The successful candidate will play a pivotal...
3800 - 6500 SGD
...champion financial security for Singaporeans while leaving a lasting legacy.
What you will be working on
As a part of the Service Quality Management team, you will be responsible for the implementation and managing of the Board’s Customer Relationship Management...
3000 - 3500 SGD
...of data collected
Ensure that KPIs and service levels are met consistently via prompt follow... ...Project Experience Managers to develop quality service operational SOPs and processes... ...operational guidelines
Drive customer experience centre initiatives including call audits
Guide...
3500 - 5500 SGD
...Responsibilities:
Establishing Service Quality Standards:
Develop and implement robust service quality standards in alignment with industry best practices and regulatory requirements.
Define key performance indicators (KPIs) and service level agreements (SLAs) to...
2000 - 3200 SGD
Job Description:
- Respond to call and email
- Capture client information and problem into the helpdesk system
- Escalated case to engineer base on SOP(standard operating procedure)
- Follow up case status with engineer and client on call or in email
Job Requirements...
4000 - 5000 SGD
...communicate the company operational standards and all new brand/quality initiatives effectively to all stakeholders.
Conduct a weekly... ...TrustYou, TripAdvisor etc
Work closely with HOD’s to assess service standards and delivery on a consistent basis.
Participate in...
2200 - 4000 SGD
...Roles and Responsibilities
You will provide quality customer service, patient care as well as to assist the executives / pharmacists in ensuring smooth operation in the pharmacy.
Duties:
Ensure accurate reading and interpretation of prescription
Ensure accurate processing...
2200 - 2600 SGD
...Handle all customer enquiries, escalations, technical support and on-going customer relationship management.
Deliver high quality customer care service at all times.
Provide timely escalations of requests and adequate technical support where necessary.
Ensure daily...
3000 - 3200 SGD
...multiple feedback channels (e.g.calls to contact centre, emails to public facing inboxes, as well... ...issued to feedback providers within the service timelines
v. Respond to requests from... ...in customer service management, call centre management or quality service management;...
3000 - 4500 SGD
...Training will be done in Changi for 3 months
Responsibilities:
To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery
To ensure accuracy and compliant for all customers requests
To successfully cross-buy the...
2000 - 2500 SGD
...Benefits
Hybrid model
Flexi working hours
Employee discounts on our ancillary services
Job scope and responsibilities
Act as liaison between customers and nannies to ensure a smooth deployment
Follow up with customers on their experience with our nannies...
3000 - 4500 SGD
...in any Mechanical or Engineering disciplines, Business Administration or relevant subjects with a minimum of 3 years’ experience in service operations and technical analysis.
Skills
Proficient with Microsoft Office (i.e. Word, Excel, etc)
Customer Service-oriented...
2500 - 3500 SGD
...mission?
You’ll help us deliver excellent service to our partner brands by performing these... ..., and continual improvement of the Quality Management System of TDCX.
Who are we... ...least 1 year of experience in the Contact Centre industry
Effectively bilingual and articulate...
1800 - 3100 SGD
...Call Centre / Contact Centre
Office Hour / 5 Days Work Week (including weekends)
CBD
Responsibilities
Handle inbound and outbound... ...as assigned
Requirements:
Possess Call Centre / Customer Service experience
Good communications and interpersonal skills...
3500 - 4500 SGD
...professionals is dedicated to providing an array of services designed to enrich the lives of pet... ...-owning journey.
We’re looking for Centre Manager to join our passionate team at... ...with customers and providing quality care to pets. If you’re an animal lover ready...
2200 - 3200 SGD
...Position: Customer Service Associate, Call Centre
Salary: $2,200 - $3,200 + Shift Allowance + AWS + Variable Bonus
Location: West / North
Job Highlights
Attractive Staff Benefits.
Attractive salary commensurate with work experience.
Good prospect for career...
2000 - 2850 SGD
...You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer (Telephone Operator) is responsible to attend to both internal and external calls, conduct trouble-shooting and direct guest requests to relevant department...
6000 - 8500 SGD
...As the Manager with SingHealth's Call Centre Shared Service, ensuring that SingHealth’s call centres remain accessible to patients is key. You... ...in analysing patient feedback and workload trends as part of quality improvement and performance management in the call centres to...
2100 - 2200 SGD
...About NETS
The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and... ...country as well as online payments.
Position Overview
Quality Checker team of Card Centre performs quality checks on every card mailers after card...
2200 - 3600 SGD
...Overall Job Objective:
Provide excellent customer service and administrative support to students, their parents and teachers at the tuition centre.
Key Responsibilities:
Attend to walk-in customers and incoming phone enquiries
Provide prompt assistance to all...
2200 - 2600 SGD
...will be responsible for all aspect of general quality patient management pertaining to the non-medical aspect of the centre. You will prepare the necessary documents for patient... ...Manager about the purchase of products and services supplied by vendors to assist in vendor...
2000 - 2700 SGD
...channels.
5.) Acknowledging and resolving customer requests.
6.) Customer outreach to encourage the use of digital services.
7.) Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards....
3800 - 7000 SGD
...Job Responsibilities:
Ensures highest standard of service delivery to our customers.
Monitor and respond to incoming calls/emails/social... ...Bachelor’s degree with 3 years of working experience in Contact Centre
Good People Management skills
Great communication skills...
2650 - 3500 SGD
...with supportive colleagues and managers
Professional development
Job Description
Customer Service Officers (Full time)
The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold...
5100 - 6300 SGD
...and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the... ...Advance Research .
The NIE Library and Information Services Centre seeks a forward-thinking and technically skilled Librarian to join...
2000 - 2300 SGD
...:
Handle customers’ queries (via telephone / email) escalated from Call Centre
Handle queries from walk-in customers
Handle first level troubleshooting with regard to the Internet e-services
Escalating complex queries for superior’s intervention
Engaging customer...
2900 - 3200 SGD
...We are looking for a Service Centre (Operator) Supervisor to join our team!
As a Service Centre (Operator) Supervisor , we rely on you to:
Provides a warm, helpful and informative service over the phone
Supervise and lead all service associates in their daily activities...
2300 - 2600 SGD
...On behalf of our client, we are looking for a suitable candidate to join them as a Customer Service Associate
Job description
• Reports to Contact Centre Team Lead
• Handle customer service hotline and provide the first level of support from multiple Channels
• Resolve...
2000 - 2300 SGD
...Responsibilities:
Reports to the team lead and contact centre manager
Assist in the documentation of operational procedures
Respond... ...:
Min O level education
Min 1 year experience in Customer Service / Call Centre
Possess excellent customer service,...
2200 - 3200 SGD
...interchangeable
· Working hour: 3 Rotating Shifts including midnight shift
Job Responsibilities
· Deliver excellent customer service to callers by understanding caller's needs
· Provide timely, accurate and appropriate information and assistance to address caller'...