Average salary: SG$6,432 /monthly
More statsGet new jobs by email
6500 - 10000 SGD
...Java/Scripting knowledge in Unix/Linux/Windows environment - System delivery Operational impact awareness - Ability to understand SLA / KPI and deliver items within correct time space - Ability to have vendor interaction and management skills - Any working experience...4000 - 6500 SGD
...Management lifecycle, ensuring compliance with ITIL standards and organizational policies. Review, approve, or reject changes within defined SLA timelines based on quality and risk assessments. Lead and facilitate Change Advisory Board (CAB) and Emergency CAB meetings,...8000 - 9000 SGD
...escalation for any issues raised by stakeholders, testing service providers. • Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable. • Drive and...2500 - 3800 SGD
...user identities across Active Directory, Azure AD, and enterprise IAM platforms Manage joiner, mover, and leaver processes with strict SLA adherence Access Governance and Controls Enforce role-based access control and least-privilege principles Maintain access...5000 - 5500 SGD
...solutions with organizational goals. Manage vendor relationships and contracts for cost-effectiveness, service quality, compliance, and SLA performance. Strategy, Compliance & Governance Core team member of the ABM working committee and serve as secretariat and liaison...8000 - 14000 SGD
...(SGT time zone) development team to build environments, new solutions, and support all escalated incidents and defects, within defined SLA. - Provide input into Oracle ECM integration solution architecture - Work closely with support manager on issues pertaining to solution...9000 - 10700 SGD
...high-availability architectures (load balancing, failover, clustering), validated through regular DR drills and aligned with stringent SLA and regulatory requirements. Collaborate with cross-functional teams (DevOps, Network, Security, Infrastructure, Vendors) to enable...5500 - 7500 SGD
...and analytical skills Experience in building and maintaining runbooks and automation frameworks Ability to work in a structured, SLA driven environment Good communication and documentation skills Please send your detailed resume in MS Word format to ****@*****.***...6500 - 10000 SGD
...management, operational documentation updates, and readiness practices. Incident Response ~ Participate in incident response and ensure SLA response times and status updates are met. Security Support ~ Support security patching and vulnerability remediation in...4000 - 6000 SGD
...units. Trade Operations Ensure daily trade finance transactions are processed by COE-Trade in a timely manner as per the agreed SLA. Perform pre-transaction checks including verification of customer signatures before scanning to COE-Trade for processing. Daily...3500 - 4500 SGD
...technical reports and progress reports to management. Develop tender specifications, maintenance contracts and Service Level Agreements (SLA) and propose budget plan. Review safety reports on compliance and non-compliance to regulatory and organisational Workplace Safety...7000 - 9500 SGD
...Resolution & Availability, Class Design, Data Model, Flows, Activities, Data Pages, Declarative & Decision Rules, UI, Agents, Integrations, SLA Preferred: SSO, LDAP, Pega Upgrade, Production Support Debugging tools Live UI, Tracer, Clipboard, Logging, Preferred: PAL,...6500 - 9100 SGD
...Network Operations Team, DBAs, and Linux/Unix teams to ensure system stability, uptime, and compliance with operational procedures and SLA requirements. Key Responsibilities: Monitoring & First-Level Support Monitor Windows Server, Active Directory services, and...8000 - 11000 SGD
...practice with clear governance Improved service stability, predictability, and customer satisfaction Measurable improvement in ITIL process maturity Consistent SLA/XLA achievement across services and suppliers Embedded culture of continual service improvement...4000 - 6000 SGD
...Procedure (SOP) as required for LOB system operation. Incident and Problem Management: · Ensure application support services meet SLA (Service Level Agreement)and KPI (Key Performance Indicator) targets. · Oversee and contribute to investigation and resolution of complex...6500 - 9100 SGD
...DBAs), and Wintel engineers, to ensure a stable and resilient operating environment that meets all contractual Service Level Agreement (SLA) requirements. Key responsibilities: Administer and optimize server performance. Perform 24 x 7 stand-by for service contract...8000 - 11000 SGD
...analytical, troubleshooting, and stakeholder management skills is preferred Ability to manage vendors and support service delivery in an SLA-driven environment is preferred Proficiency with requirements management tools (e.g., JIRA, Confluence). -------------------------...5000 - 7000 SGD
...during client engagements, demonstrating professionalism and clear communication. Provide timely updates, service reports, and ensure SLA compliance. 5. Continuous Improvement & Ad-Hoc Duties Recommend enhancements to improve security operations, efficiency, and...7000 - 10000 SGD
...Min 4-6 years in related field. Experience in managing data reconciliation/quality checks by SLA (implementation, monitoring and troubleshooting). Able to handle data issue management. Good in handling dynamic project tasks in an data warehouse transformation project...3500 - 4500 SGD
...level helpdesks for incident and request management · Escalate urgent IT issues to head office or relevant vendors, particularly for SLA-related concerns · Gather low‑ to medium‑complexity IT requirements from local business units and coordinate with corporate IT to prioritize...2500 - 4200 SGD
...accurate and efficient adjudication of claims, validation, pre-authorisation of applications and LOG issuance to meet operational and SLA targets Conduct regular review of current claims processes and working with internal stakeholders on developing new and improved processes...4500 - 6500 SGD
...environments Review alerts, logs, and system metrics to proactively identify potential issues Ensure databases are operating within defined SLA and performance thresholds Backup, Recovery & DR Support Perform and validate backup and restore activities in line with...5800 - 6800 SGD
...Control Systems, Intercom Systems, Alarm Systems, and Carpark Systems. · Understanding of maintenance service contract & operations and SLA management. Skills · Strong leadership and team management skills. · Good problem-solving and decision-making ability. ·...4000 - 5000 SGD
...issuance and servicing. Coordinate with multiple teams for issue resolution and process improvements. Resolve 95% of escalated issues within SLA timelines. Requirements ~ Diploma or Degree in Business, Finance, or related field. ~1–2 years in bancassurance, insurance...8000 - 9500 SGD
...with client’s policies and procedures Ensure compliance with JLL FM Operations Manual procedures Ensure compliance with contractual SLA in order to meet KPI targets Ensure compliance with all governmental regulations Provide interface with client’s representative...5500 - 7500 SGD
...reviews, standards enforcement, and performance optimization Drive application performance, scalability, and reliability aligned with SLA requirements Define and enforce testing strategies, unit testing standards, and code quality practices Collaborate with DevOps...2000 - 3000 SGD
...Advise external and internal parties on problems regarding security infrastructure or customer devices. · Problem resolution within SLA time frame · Manage and handle customer’s change request on Managed devices. · Provide reports for Daily & Monthly Device Health check...5000 - 8000 SGD
...lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA. Provides support to all escalated incidents. Shares such knowledge, to resolve issues, document them, and push the knowledge down...2800 - 3000 SGD
...preventive maintenance works and SOPs are carried out timely and according to planned schedule as per the agreed service level agreement (SLA) with the client. Requirements: Diploma in Engineering, Facilities Management or equivalent. No experience are welcome to...3300 - 3800 SGD
...Responsible for supporting the IT help desk services to ensure services are delivered to meet business needs and expectations, within SLA standards (response time and resolution time); Log, track, record and resolve system problems, incidents, issues, requests and queries...