Average salary: SG$6,432 /monthly
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2000 - 3000 SGD
...as well. 2. Choosing the suppliers that the company will deal with and maintaining the legal interaction with them. 3. Managing any SLA’s (Service Level Agreements) that may be in place and managing any Master Agreements between the suppliers and the company. 4....9500 - 11500 SGD
...support for CashManagement and International Payment applications Investigate, troubleshoot, and resolveproduction incidents within SLA timelines. Perform root cause analysis and drive permanent fixes through problem management processes. Coordinate with regional and...- ...management) - Experience with change advisory board (CAB) procedures ~(Incident management) - Ability to handle escalated tickets within SLA from Netops or other IT groups, provide deep troubleshooting and create root-cause analysis and permanent fixes. Strong...
9000 - 10500 SGD
...and partners. Work with Operations and Customer Success teams to plan for and oversee: o Ongoing service performance, including SLA adherence, incident management, and continuous improvement initiatives. o Vendor coordination on patching, upgrades, vulnerability remediation...4500 - 7000 SGD
...and notify L2 team • Validate Conditional Access policy failures • Maintain daily security monitoring reports • Participate in shift handover documentation • Ensure SLA compliance for ticket updates • Maintain proper incident documentation and closure notes...4000 - 5500 SGD
...environment. Key Responsibilities Financial Reporting, Control& Compliance Oversee outsourced finance service providers and ensure SLA compliance Develop and maintain robust financial controls and ensure reporting integrity Prepare, review, and reconcile financial...11000 - 12500 SGD
...As a Software Engineer supporting SLA’s land titles and digital lodgement platforms, you will work on two of SLA’s most important legacy systems: the Singapore Titles Automated Registration System (STARS) and the eLodgement System (ELS). These systems are core to...5000 - 7000 SGD
...experience or knowledge on Incident and Problem management. Health check and monitoring production system and job scheduling to ensure SLA is meet. Troubleshoot and solve production issues related to performance and reliability throughout the software stack....8000 - 12000 SGD
..., and system performance. Troubleshoot server, operating system, network, hardware, and virtualization-related issues within agreed SLA timelines. Manage user accounts, groups, permissions, file systems, security settings, and access controls. Configure and manage...5500 - 9500 SGD
...troubleshooting) Hands-on experience with Tableau, Oracle PL/SQL and Data Analytical skills Experience in performing UAT Able to manage SLA and queries from end users Experience in providing documentation support Finance domain knowledge Problem solving and logical...10000 - 14000 SGD
.... Maintenance Offerings (Labs & Medical Devices/Products) Develop and package preventive and corrective maintenance offerings and SLA tiers for both lab facilities and medicals equipment — defining scope, response times, coverage, and ensure pricing in place. Work with...4000 - 4500 SGD
...ongoing and periodic basis Participate in site and client planning activities Effectively manage labour requirements to meet customer SLA’s Communicate with operations team and customer service in relation to product discrepancies and product movement inclusive of...6000 - 8500 SGD
...organizational objectives Provide second-level network support to resolve incidents and problems within agreed Service Level Agreements (SLA) Diagnose network problems, propose, and implement measures to prevent incident recurrence Schedule and release network system...3000 - 4500 SGD
...have/optional 1. Familiarity with ITIL processes (e.g., incident, problem, and service request management) 2. Experience working in SLA/KPI-driven support environments, with an understanding of service performance and reporting expectations 3. Experience in customer-facing...3000 - 4000 SGD
...documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations. - Perform imaging/re-imaging - Perform tech refresh on devices - Perform asset inventories - Perform technical...6000 - 6500 SGD
...management, including inventory control and verification Patch and vulnerability management Monthly reporting, service reviews, and SLA management Project Clearance. Project Coordination Access and account management reviews Annual audits, risk management,...16000 - 20000 SGD
...principles Work through Corporate Sales for ensuring all Global Service Centre outsourced activities are executed in line with the agreed SLA’s and requirements for servicing clients Identify and originate cross-sell opportunities (cross-border, Corporate Sales /CRS, and...6000 - 22500 SGD
...deployment, automation script development (Ansible/Python), and monitoring/alerting system implementation (Prometheus/Grafana). - Define SLA/SLO metrics and establish incident response mechanisms to support 6‑year long‑term operations. - Participate in customer technical...3000 - 3500 SGD
...such as security and cleaning, while supporting administration for outsourced vendors (M&E, pest control, waste, landscaping). Monitor SLA/KPI performance, track service reports, and escalate recurring issues. Assist with cost administration, including quotations, spend tracking...3000 - 4200 SGD
...Provide timely and effective helpdesk support to all employees, ensuring minimal disruption to daily operations ensuring the following SLA requirement. • Manage and maintain IT hardware including laptops and peripherals — covering configuration, troubleshooting, repair, and...10500 - 10800 SGD
...services both proactively and reactively to maintain the availability and reliability of database system infrastructure in accordance to the SLA. Actively engages during any high severity issue and drives for issue resolution. Reviews technology changes to identify...2400 SGD
...Assist in tracking daily and weekly performance of delivery partners Monitor key KPIs including on-time delivery, failed deliveries, SLA compliance Support investigation of service failures and escalation cases Prepare performance reports and dashboards for internal...2500 - 3800 SGD
...user identities across Active Directory, Azure AD, and enterprise IAM platforms Manage joiner, mover, and leaver processes with strict SLA adherence Access Governance and Controls Enforce role-based access control and least-privilege principles Maintain access...5500 - 6000 SGD
...maintenance activities. Manage vendors, including quotation review, service coordination, work approvals, performance monitoring, and SLA/KPI compliance. Oversee consumables planning, inventory monitoring, and replenishment of maintenance materials such as filters and...3000 - 4000 SGD
...company policies and T&C of the transaction process to our customers. Deliver our company’s fair price quotation within the stipulated SLA. Ensure all reports and documentations are up to date and accurate. Any other ad-hoc tasks as assigned by your Team Manager....6000 - 11000 SGD
...issues at the system level. ● Accessed user machines to troubleshoot and implement solutions effectively. ● Documented technical steps in ServiceNow for transparency and SLA compliance. ● Advised users on preventive maintenance, helping reduce recurring incidents....17000 - 26000 SGD
...esponsibilities: · Responsible for daily business support and 4x capacity guarantee for global and local financial-level storage components (SLA · Responsible for global and local station financial-level storage components and overall architecture risk identification and hidden...2500 - 5000 SGD
...and production readiness. Monitor and troubleshoot automation processes, perform root cause analysis , and resolve issues within SLA timelines. Ensure adherence to best practices in automation development , including code quality, reusability, and maintainability...3000 - 4000 SGD
...processes and procedural requirements are implemented. Ensure that shipments are handled in accordance with established procedures, prevailing SLA, operational compliance and specific customer requests. Maintain a consistently high level of customer service to both external and...1500 - 2500 SGD
...sales and marketing campaigns. Operations & Fulfillment Order Management: Track customer orders from purchase to delivery, ensuring SLA and fulfillment metrics are consistently met. Inventory Tracking: Monitor stock levels across warehouses to prevent out-of-stock...