Average salary: SG$4,092 /monthly
More statsSearch Results: 587 vacancies
2500 - 3000 SGD
...conveyancing secretaries.
- To help prepare first letters to client
- To help prepare documents for case files
- To help performing SLA searches
- Maintenance of files and records
- Others administrative task assigned
- Required to render any other support to the...
...and effectively
Explains new features and suggests upgrades to customers
Builds close relationships with customers
Generates SLA reports and presents findings to management and customers
Able to analyze processes and information, identify problems and trends, and...
6500 - 7500 SGD
...in troubleshooting, analyzing, and solve SAP problems (including sub systems).
- Ensures Incident handling and application support SLA and KPI are in accordance with the required standard and agreement.
- Analyze existing business processes and incidents, propose, and...
5500 - 7500 SGD
..., such as automation, "shift left" actions, etc.
Regular proactive review of support tickets to assure service quality according to SLA.
Overall view of the service and analysis of trending and deviations of support.
Ensure the correct quality/performance of the service...
4000 - 8500 SGD
...ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
· Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate...
3000 - 6000 SGD
...contingency plans.
- Ensure that all infrastructure components meet proper performance and capacity standards to meet the organization’s SLA.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proven working...
7500 - 9000 SGD
...reputation
Mentor a 5-person team of Account Managers and Account Executives
Ensure that all campaigns are done based on Agency's SLA, able to deliver it in a timely fashion and within budget.
Take a growth mind-set in ensuring that account's revenue targets are met...
2500 - 2700 SGD
...issues.
Assist in project related activities that includes deployment, installation and testing.
Ensure project and maintenance SLA (Service Level Agreement) and customer satisfaction levels are met.
To follow all company business operation and SOP at all times....
3400 - 5000 SGD
...Responsibilities:
• Respond to user queries with in an SLA of 2 days
• Understand each department’s Role & Access provisioning processes,
• Perform Reconciliation against the Identity Management system, with the help of custom scripts,
• Work with stakeholders to prioritize...
4000 - 5000 SGD
...Master Service Agreement in terms of Financial and Pricing clauses (such as COLA, price changes, volume commitments etc.) termination, SLA clauses and benchmarking related activities.
Identifying and analyzing the risk and assessing the impact on the account and the organization...
6500 - 7500 SGD
...using Vopak’s engineering toolbox and Repeatable Formula
Upfront agreement with BU’s on scope, budget and delivery schedule via signed SLA’s
Identify potential risks and challenges in engineering projects and implement mitigation plans
3. Develop and continuously...
1 SGD
...Incident Management
Log all incidents (either via phone or email) into the Incident Management System and handle all incidents within the SLA.
Follow through all the necessary escalation from L1 to L2 and/or 3rd Party, hardware vendor and also to the supervisor.
Ensure...
3200 - 4800 SGD
...· Follow up on defect and incident closure and meet incident closure KPI.
· Make sure system availability as per respective agreed SLA.
· Ensure daily start of day (SOD) and end of day (EOD) execution for supported applications complete successfully.
· Provide support...
3000 - 6300 SGD
...Responsibilities
• Manage the smooth delivery of IT infrastructure support operations in accordance with stipulated Service Level Agreements (SLA)
• Support and guide the engineers in troubleshooting of IT infrastructure problems
• Plan and monitor team activities and resource...
3000 - 4000 SGD
...Continuously enhance your technical skills and knowledge through training, certifications, and self-study.
Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests...
2400 - 2650 SGD
...issues.
Assist in project related activities that includes deployment, installation and testing.
Ensure project and maintenance SLA (Service Level Agreement) and customer satisfaction levels are met.
To follow all company business operation and SOP at all times....
2400 - 3600 SGD
...documenting and actively resolving end user help requests
and escalating incidents when necessary to maintain customer satisfaction and SLA
expectations.
Perform imaging/re-imaging
Perform asset inventories
Perform technical escalation to 3rd party vendor or...
2000 - 2400 SGD
...by Bi-Annual.
Maintain a complete assets listing for both CFM and RAMS project
Complete and assign the SR to correct party within SLA.
# Service Request for token request from agencies
# Miscellanies role (AD-Hoc)
Raised physical access request for vendor,...
6000 - 12000 SGD
...support activity.
Candidates should have ITIL knowledge.
Experience in Software development or Devops team.
Should be able to do
SLA & KPI management, client communication & interaction
Predictive analysis, consulting, escalation management
Risk analysis and...
5900 - 10000 SGD
...Assist the manager in managing the iSeries Product and Operation Services.
Manage the iSeries operations activities to meet the OLA/SLA.
Develop and update of Standard Operational Procedure, Operation Procedures.
Provide iSeries support to both IT and business user...
