Search Results: 25 vacancies
...service delivery is to be applied at all time.
Works with CRM systems to ensure that customer feedback is properly logged, monitored... ...and local policies.
Leverage on Artificial Intelligence (AI) / technology such as Kipsu, SALT and Synergy to proactively meet customers’...
...labour, administer and maintain the casual labour records on HR system.
To check and do up claims for government-paid leave on quarterly... ...i.e. gym, thrive room.
Provide weekly update to Information Technology on movements of team members.
Prepare and coordinate...
...as memos, banquet event orders, Letters of Agreement, resumes, etc. to concerned departments.
• Maintain a proper filing and trace system for the department.
• Responsible for maintaining the general tidiness of the department and ensuring sufficient stock of stationery...
...outsourced contractors.
Train, motivate and evaluate team members work performance.
Understand basic knowledge of hotel operating systems, to be able to perform daily tasks, assist guest inquiries and able to offer a first problem resolution to the guest.
Contribute...
...answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. The Duty Manager must also be able to stand, sit, or walk for an extended period of time. JOB DUTIES AND RESPONSIBILITIES...
...of VIP / Hilton Honors members as well as other guests at the airport for both arrival and departure.
Familiar with hotel operating system especially OnQ PM, Kipsu, HotSOS, and/or table management system.
Give recommendations on hotel operations when opportunities arise...
...other forms of feedback with staff and take corrective measures with staff concerned.
· Leverage on Artificial Intelligence (AI) / technology such as Kipsu, Stay Experience and Synergy to proactively meet customers’ needs while shape culture and processes for innovation and...
...reports and proper upkeep of documents.
Comply with all company policies and brand standards relating to reservations process and systems operational procedures.
What are we looking for?
A Reservations Executive serving Hilton Brands is always working on behalf of our...
...Minimum of 5 years F&B experience.
Good working knowledge of Microsoft Office.
Familiar with Booking Reservation and Purchasing systems.
Previous experience as a Hostess/Receptionist.
Handle all administrative duties in a proficient manner to ensure a quality and...
...they are invited back and bid farewell.
Manage the storage and organization of guests’ luggage in a safe and secure, organized and systemized way.
Maintains the lobby appearance to be neat and tidy, and that public areas are cleaned when necessary.
Responsible for...
..., stewarding, and engineering in having a smooth operation.
Ensure kitchen employees are storing food properly, following a ‘FIFO’ system.
Assume full responsibility in the absence of the Senior Sous chef and/or Executive Sous Chef.
Participate in the scheduling and...
...accuracy, rotating stock, conducting inventory and issuing and delivering items to departments
Place orders through online procurement system
Maintain exclusive control over central stores of the hotel with respect to issue releases, control over deliveries and hotel stock...
...plating guides.
Maintain cleanliness and hygiene according to safe and sound procedures as well as established Food Safety Management System standards.
Maintain all HACCP aspects within the hotel operation.
Use all equipment, tools and machines appropriately.
Work...
...ordering for each dedicated section of the kitchen
Ensure proper food product storage , food rotation , labelling & following FIFO system
Operate equipment safely and properly in the kitchen and also ensuring they are kept clean after use at all times
Prepare and present...
...their performance against these standards and monitor standards through regular standards review checks.
Familiar with hotel operating system especially OnQ PM, Kipsu, HotSOS, PBX, table management system and Micros system.
Take on an active role in the team by being kind,...
...following tasks to the highest standards:
Complete the registration process by inputting and retrieving information from a computer system, confirming relevant information including number of guests and room rates.
Understand departmental objectives for self and team,...
...site inspections and have the ability to conduct site inspections independently.
Follow up on rooming list and groups cut off in the system.
Follow up on final bill settlement of groups, meetings and events.
Prepare welcome letters and thank you messages and follow up...
...Upsell rooms to higher room and rate categories, ensuring maximum revenue generation from each guest.
Familiar with hotel operating system especially OnQ PM, Kipsu, HotSOS.
Ensure that all reporting and servicing deadlines are met on a timely basis.
Carry out any...
...quotations efficiently, send contracts to customers and follow-up promptly.
Show clients around the hotel.
Operate the hotel reservation system to book rooms, banquet venues, etc.
Send the team’s work order promptly and ensure that the relevant departments receive relevant...
...advantageous in this position for you to demonstrate the following capabilities and distinctions:
Knowledge of the hotel property management systems
Previous experience in the same or similar role
What will it be like to work for Hilton?
Hilton is the leading global...
