Average salary: SG$2,500 /monthly
More stats ...any hotel updates.
Raise purchase request on CheckSCM, follow up on approval and delivery.
Apply and timely renewal of work pass... ...completed in a timely manner.
Supports the coordination and logistics arrangement of new hire orientation.
Organize, coordinate and...
...quality service to guests.
Perform daily room allocation; ensure the rooms are assign out according to business need.
Personally set up and inspect VIP rooms.
Offer personalized service and assistance for regular and long stay guests.
Ensure guests’ needs and...
...revenue or reduce costs.
Monitor on movement and ensure short term and long term storage are well managing with a proper record.
Follow-up on other tasks assigned by the superior.
Understand local tourism culture and city profile to provide considerate service to guests....
...Chemical knowledge / cleaning supplies.
Area of cleanliness & floor mopping.
Setting of hot box & dishing out plates.
Setting up a decoy area.
Washing of pots & pans and sanitizing process.
Burnishing of silverware by using ball-bearing machine.
Manual silverware...
...together with the Manager on Duty and Security personnel
Connect and communicate with local businesses and tourist organizations to keep up to date with information in Singapore
The Management reserves the right to make changes to this job description at its sole...
...when possible. · Assign room according to guest request and preferences whenever possible. · File guest paperwork or documentation. · Set up accurate accounts for each guest upon check-in according to their requirements (i.e., sharers, separate room/tax/incidentals, comp). ·...
...meet their needs as it relates to Housekeeping.
To carry out routine daily inspection, noting deficiencies and ensuring proper follow up procedures.
To coordinate engineering work orders for assigned areas and follow up inspection.
To coordinate cleaning schedules...
...guest reservations details, preference and details.
Perform reservations quality control check on reservations made daily.
Follow up from previous day’s no show and late cancellation and activate charges accordingly.
Review and monitor Hilton Honors redemptions and...
...operation of the kitchen and prompt service at all times.
Plan, prepare and implement high quality food and beverage products and set-ups in the restaurant.
Work seamlessly with recipes, standards and plating guides.
Maintain cleanliness and hygiene according to safe...
...important guests and that their benefits are received.
Positively deal with and learn from guests’ complaints and comments with follow-up and feedback to the Chief Concierge.
Make sure all guest requests and queries are responded to promptly and effectively, adhering to...
...Chef, you will be responsible for performing the following tasks to the highest standards:
People
Supervise all employees during set-up, service and breakdown for each meal period.
Ensure that sanitation standards as set forth by Hilton and local regulations are in...
...hotel by maintaining a sales attitude at all times.
Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the related Communications Manager / Duty Manager.
Follow-up with guests to ensure satisfaction with problem...
...guidelines.
Command a presence of respect and humility; demonstrating the ability to motivate and readily communicate expectations and follow up with TMs across department in the hotel.
Ensuring self is well groomed at all time. Luxury in self-image and service delivery is to...
...presentation slides.
Prepare proposals and contracts for groups, meetings and events.
Prepare corporate rate agreements and follow up on accurate rate loading upon receipt of signed agreements.
Quality check on accurate rate loading for accepted RFPs.
Support in...
...empowered to take the necessary action, informing the Guest Experience Manager/ Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.
Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation...
...aid and fire emergency procedures.
Ensure a high level of cleanliness and tidiness in work area.
Maintain a professional appearance up to Hilton standards, demonstrating good attitude and behaviour at all times.
Interact with team members in a professional and...
...complaints promptly and efficiently, taking the necessary action, and informing the Duty Manager/ Assistant Manager, Front Office to follow-up where appropriate including all operational issues.
Follow-up with all guests to ensure satisfaction with problem resolution....
...sales, face-to-face visits and other forms, achieving sales.
Produce quotations efficiently, send contracts to customers and follow-up promptly.
Show clients around the hotel.
Operate the hotel reservation system to book rooms, banquet venues, etc.
Send the team...
...tasks to the highest standards:
Work with the Director of Culinary to plan, prepare and implement high quality food products, and set-ups in all areas in the restaurants.
Maintain all HACCP aspects within the hotel operation.
Focus on constant improvement of training...
...promptly and efficiently, empowered to take the necessary action, informing the Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.
~ Develop and maintain relationship with VIP guest and special attention guests, recognizing their preferences and...
...the appearance, standards, and performance of Team Members with an emphasis on training and team work
Maximize sales revenues through up-selling and marketing program
Manage Guest requests, inquiries, and complaints promptly and completely
Support new team members in...
...performances of all Front Desk, Groups and Telephone staff at work and report findings to the head of the department concerned for follow up.
· Monitor and ensure the cleanliness of the Front Desk area.
· Assist and coach staff in dealing with special requests and...
...actions to make improvements to customer service.
• Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Outlet Manager.
• Make sure all customer requests and queries are responded to promptly and effectively while assisting...
...performing the following tasks to the highest standards:
Plan, prepare and implement high quality food and beverage products, and set-ups in all areas in the restaurant.
Work seamlessly with recipes, standards and plating guides.
Maintain all HACCP aspects within the...
...offer appropriate alternatives.
Take personal responsibility for the service experience of all guests in your designated area.
Follow-up on any guest questions or queries immediately, and provide reach out to your Supervisor/ Manager if uncertain.
Be observant when...
...guests’ enquiries in a timely and accurate manner.
Work with all stakeholders to ensure support for business conversion, including follow up on leads’ conversion with support from room sales team; work with business support and revenue team for optimised pricing strategy and...
...lounge.
Confidently knowing the beverage menu contents and able to explain them in detail to guests.
Maintain proper and adequate set-up of the bar on a daily basis, including requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers,...
...together! 🌍🚀🏅
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...includes keeping track of Guest birthday, Anniversary to offer to make reservation, if the guest wishes to dine with us.
Ensure to keep up to date on Competition analysis by keeping track of happening in the city and calling competition on regular basis to update on...
...Managing your sport business
Benefits
Remuneration
- Starting from 2100$/month for FT and 11$/hour for PT
- Monthly bonus, up to 10% of your base salary
- Opportunity to become a Shareholder
- Eligibility to receive profit sharing at the end of the year (...