Provide timely support to customers through available communication channels (email and chat)
Identify and escalate priority issues through proper channels when necessary
Follow up with customers to ensure their technical issues are resolved
Work with other team members...
...Optimisation
Web Analytics (installation/configuration/analysis) esp. G.A.
Fluency in written and spoken APAC-specific languages (ie: Vietnamese, Indonesian or Japanese, etc)is a plus
Any kind of expertise in any of the following areas would be preferable:
Conversion...