Administrative Customer Service Executive
2500 - 3000 SGDFull-time
RYXOTECH PTE. LTD.
About Us
We are a growing organization committed to delivering exceptional service and building strong relationships with our clients. We value professionalism, efficiency, and a customer-first mindset.
Role Overview
We are seeking a detail-oriented and proactive Administrative Customer Service Executive to join our team. This role combines administrative support with customer service responsibilities, ensuring smooth daily operations and excellent client experiences.
Key Responsibilities
Handle customer inquiries via phone, email, and in-person with professionalism and empathy
Maintain accurate records, databases, and documentation
Support administrative tasks including scheduling, filing, and correspondence
Coordinate with internal teams to resolve client issues promptly
Assist in preparing reports, presentations, and other business documents
Ensure compliance with company policies and service standards
Qualifications
Diploma or equivalent in Business Administration, Communications, or related field
Prior experience in customer service or administrative support preferred
Strong communication and interpersonal skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Ability to multitask, prioritize, and work independently
Positive attitude and problem-solving mindset
What We Offer
Competitive salary and benefits package
Opportunities for professional growth and development
Supportive and collaborative work environment
Work from home
Vacancy posted 12 days ago
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