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Customer Service Officer (East)

RichLand Logistics Services Pte Ltd

  • To execute daily operations in accordance to the processes & procedures established

  • To report any service related issues, escalations or failures to the supervisor

  • To perform proper, follow up for all Expedite shipments (Local, Outbound & Inbound) and to keep all parties informed once delivery is completed.

  • To perform all reporting in a timely and appropriate manner

  • To work collaboratively with the warehouse and transport Team to ensure seamless information flow

  • To ensure all emails are cleared completely on a daily basis

  • To update all required shipment status into system

  • Any other duties as assigned.

Job Requirements

  • Minimum GCE 'N'/ 'O' Levels

  • Computer literate

  • Comfortable working in a warehouse environment

  • Relevant experience will be an advantage

  • Positive work attitude, efficient, organized, accurate and attentive to detail

Vacancy posted a month ago
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