Convenience Store Manager
3000 - 4000 SGDCOLD STORAGE SINGAPORE (1983) PTE LTD
About the role
The Convenience Store Manager is responsible for overseeing the daily operations of the store to ensure smooth operations, strong customer service standards, manpower supervision, and achievement of sales and operational targets. The role includes managing inventory, staff deployment, merchandising, store compliance, and maintaining a safe and customer-friendly environment.
Key responsibilities
Oversee the daily operations of the convenience store and ensure smooth store functioning during assigned shifts
Lead, supervise, train, and motivate store team members to achieve operational and customer service standards
Manage staff scheduling, attendance, and manpower deployment based on operational requirements
Ensure high standards of customer service and handle customer feedback or escalations professionally
Monitor sales performance and support initiatives to drive sales and profitability
Manage inventory levels, stock ordering, replenishment, stock rotation, and wastage control
Ensure store merchandising, promotional displays, and pricing are properly executed
Maintain cleanliness, housekeeping, and food safety / hygiene standards within the store
Ensure compliance with company SOPs, workplace safety requirements, and regulatory guidelines
Handle cash management duties including cashier balancing, petty cash, and sales reconciliation
About you
Minimum ITE / NITEC qualification preferred
Relevant supervisory or managerial experience in convenience retail, supermarket, F&B, or retail operations preferred
Strong leadership, interpersonal, and communication skills
Customer-oriented with good problem-solving abilities
Able to work in a fast-paced retail environment and manage multiple operational priorities
Comfortable handling cash management and basic administrative duties
Able to work rotating shifts, including weekends, public holidays, and overnight shifts where required
Comfortable with prolonged standing, movement, and light manual handling duties
Basic computer literacy and familiarity with POS systems will be an advantage
4000 - 6000 SGD
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