Search Results: 30 vacancies
...Experience team.
· Ensure sufficient staffing at the desk to meet the activities for the day at the desk.
· Ensure that all Guest complaints... ...concerned.
· Leverage on Artificial Intelligence (AI) / technology such as Kipsu, Stay Experience and Synergy to proactively meet...
...media page i.e. weekly birthday post, recognition, team member activities and any hotel updates.
Raise purchase request on CheckSCM, follow... ...i.e. gym, thrive room.
Provide weekly update to Information Technology on movements of team members.
Prepare and coordinate...
...executes a business plan that is aligned with the property and brand’s business strategy and focuses on the execution of financial activities and the delivery of desirable financial results.
CANDIDATE PROFILE
Education and Experience
• 4-year bachelor's degree in...
...to guest preferences and acting on them whenever possible.
Thank guests with genuine appreciation and provide a fond farewell.
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED...
...with guests' needs.
Have complete knowledge of Hilton hotel SOPs and local policies.
Leverage on Artificial Intelligence (AI) / technology such as Kipsu, SALT and Synergy to proactively meet customers’ needs while shape culture and processes for innovation and...
...required, in cases of emergency
Project a professional manner with an emphasis on hospitality and Guest service
Manage undesirable activities and behaviours together with the Manager on Duty and Security personnel
Connect and communicate with local businesses and tourist...
...basis with all employees.
Maintain discipline and motivation for employees.
Ensure proper training is given to all line cooks.
Actively work with restaurant manager, stewarding, and engineering in having a smooth operation.
Ensure kitchen employees are storing food...
....
What will I be doing?
As the Bellhop, you will be responsible for performing the following tasks to the highest standards:
Actively seek verbal feedback from guests.
Make recommendation to improve guest service and follow through with improvements identified....
...of drunkards, the incapacitated and the people who accompany them.
Be vigilant on movements around the hotel and prevent illegal activities from taking place.
When suspicious people enter the elevator, promptly inform CCTV and relevant departments to pay attention, preventing...
...Perform reservations quality control check on reservations made daily.
Follow up from previous day’s no show and late cancellation and activate charges accordingly.
Review and monitor Hilton Honors redemptions and follow up with appropriate actions.
Ensure virtual credit...
...Maintain all HACCP aspects within the hotel operation.
Focus on constant improvement of training manuals and SOPs.
Participate actively in quality initiatives such as daily chef briefings and monthly team meetings in order to constantly improve the culinary operation,...
...the Chef and Directors to discuss menus, marketing strategies and guest comments and concerns.
To deliver world-class service by actively leading the team delivering the guest experience, including bartending regularly and always being onsite during the peak periods....
...Resources Executive with Conrad Hotels & Resorts is responsible for managing HR administration responsibilities and assist in recruitment activities to deliver an excellent staff experience while supporting employee relations and departmental goals.
What will I be doing?...
...both customers and colleagues.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
• perform all duties and...
...Use appropriately all equipment, tools and machines.
Focus on constant improvement of training manuals and SOPs.
Participate actively in quality initiatives such as daily chef briefings and monthly team meetings in order to constantly improve the culinary operation,...
...necessary supervision and guidance to the Sales Director or sales representative as needed in developing team quotes or contracts.
Actively participate in the development of marketing plans and collaborate to achieve budgets.
Chair and attend meetings as needed....
...I be doing?
As the Call Centre Executive, you will be responsible for performing the following tasks to the highest standards:
Actively seeking verbal feedback from customers and team members at every opportunity.
Agree on and implement actions to make improvements...
...assistance in order to resolve problems raised by guests.
Remain calm and alert especially during emergency situations and heavy hotel activity.
Plan and implement detailed steps by using experienced judgment and discretion.
Actively take part in training where and when...
...suppliers.
Maintain timely and responsive communication with guests and ensure follow ups.
Participate in hotel organised sales activities including sales blitz and wedding shows or any Hilton organised sales initiatives.
Knowledgeable with hotel product and work with...
...and/or other special items for guests as requested.
Remain calm and alert especially during emergency situations and heavy hotel activity by comply with Health & Safety, Emergency Management, the Disaster manual, and Fire procedures and regulations, taking part in the fire...
