Search Results: 6 vacancies
...Management POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts...
...standards:
Ensure reservations are processed and updated in a timely and accurate manner.
Ensure all traces, guests’ requests and billing instructions are updated in OnQ.
Ensure quality and accurate capture of guest reservations details, preference and details....
...room revenue and maintain accurate room blocks including group attrition.
Follow through from negotiation to actualisation and final bill settlement for groups.
Comply to brand standards including Hilton EventReady with CleanStay and maintain quality assurance with...
...Business Development teams to handle corporate guests.
Ensure a prompt and efficient departure, by settling guests’ accounts as per billing and reservation instructions, ensuring that all guests’ folios are correct.
Input information into hotel operating system...
...ability to conduct site inspections independently.
Follow up on rooming list and groups cut off in the system.
Follow up on final bill settlement of groups, meetings and events.
Prepare welcome letters and thank you messages and follow up on post event feedback forms...
...negotiations and confirmation of business through contracting.
Follow through from negotiation to actualisation of event and final bill settlement for groups and events.
Engage proactively with group and event organisers during group stay dates or event dates and gather...
