...arrival, assisting with departures, overseeing delivery and safe keeping of luggage, and providing other services for all Guests as required... ...ensure that proper and accurate entries are made on all record books
Maintain current knowledge of all hotel services as well as daily...
...and external calls pertaining guest requests, hotel restaurants bookings , handle e-mails and guest communications, responding to all enquiries... ...and consistent in relation to regulars and VIPs. This includes keeping track of Guest birthday, Anniversary to offer to make...
...Excellent command of English language.
Minimum of 5 years F&B experience.
Good working knowledge of Microsoft Office.
Familiar with Booking Reservation and Purchasing systems.
Previous experience as a Hostess/Receptionist.
Handle all administrative duties in a...
...the sale of postage stamps, telephone cards and other items, maintaining a cash float.
Ensure that ticket reconfirmation, any other bookings and guest reservations are correctly carried out when required.
Ensure appropriate handling and delivering of messages, receive...
...to create and amend room reservations (including group reservations).
Have knowledge and skills to create and amend accounts and bookings in Delphi fdc.
Prepare daily/ weekly/ monthly reports and presentation slides.
Prepare proposals and contracts for groups, meetings...
...efficiently, send contracts to customers and follow-up promptly.
Show clients around the hotel.
Operate the hotel reservation system to book rooms, banquet venues, etc.
Send the team’s work order promptly and ensure that the relevant departments receive relevant...
...Plan for weddings
Key Contact on wine delivery / storage prior to the event
Draft Letter of Agreement for weddings and Salesforce booking for Wedding Sales Managers
Updating Deposit Payments, creating payment links and updating deposit tracking file for Finance
To...
...reservations for the day.
Check reservations for the day, ensuring that the restaurant and team members have tables ready and large bookings have been confirmed by phone.
Assist bartenders and kitchen team members where required and carry out any reasonable duties...
...ensure that the cashiers’ desk is ready and set for service.
Check reservations with the Supervisor/ Manager and confirm any large bookings for the next service period.
Ensure that everything is clean and tidy, ready for guests to enter the restaurant.
Assist kitchen...
...start work within short notice period
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful...
...standard expectation.
To monitor cost control program for housekeeping labor and operating supplies.
To assist in administering and keeping accurate record all personnel related updates.
To be familiar with and understand all the hotel and departmental policies,...
...as necessary.
Review the refrigerator areas of the kitchen and storerooms to ensure the proper usage of merchandise.
Inform and keep the Senior Sous chef and/or Executive Sous Chef up-to-date on problems and irregularities and recommends courses of action.
Monitor...
...all fire control equipment.
Report, examine and monitor with professionalism once suspicious personnel or articles are discovered, keeping a record of these incidents as well.
Security Officer working at staff entrance should do as follows:
Ensure that the external...
...the goals to the team.
Understand departmental objectives for self and team, and work together to achieve the goal accordingly.
Keep the team up to date about departmental, hotel and company activities through regular communication meetings and memos including special...
...carried out in a practical setting.
Knowledgeable of the hotel’s facilities and services as well as basic knowledge of Hilton brand.
Keeping up to date with information on facilities, attractions, and places of interests, sightseeing and activities in and around the hotel....
...i.e. Birthdays and Honeymoon and etc.
Attend daily briefings, shift handovers, meetings and read the logbook on a daily basis.
Keeping up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel.
Upsell...
...maintain the standard of quality in production and presentation
Clean all work areas and equipment thoroughly at the end of each shift.
Keep each working area clean and organized.
Maintain a positive attitude towards changes and high level of professionalism.
Report any...
...initiatives such as daily chef briefings and monthly team meetings in order to constantly improve the culinary operation, meet targets and keep communication flowing.
Work on offsite/ outside catering events when required.
Complete tasks and jobs outside of the kitchen...
...initiatives such as daily chef briefings and monthly team meetings in order to constantly improve the culinary operation, meet targets and keep communication flowing.
Work on offsite events when requested.
Complete tasks and jobs outside of the kitchen area.
Assist in...
...direction to the team.
• Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team.
• Keep the team up to date about departmental, hotel and company activities through regular communication meetings and memos, including...
...initiatives such as the daily chef briefings and monthly team meetings in order to constantly improve the culinary operation, meet targets and keep communication flowing.
Work offsite when necessary and complete tasks outside the kitchen areas when requested.
Assist with...
...got your well-being covered with comprehensive medical and insurance coverage.
Flash that winning smile with dental benefits.
Keep your health in check with a health screening allowance.
For our female champions, enjoy maternity benefits designed just for you....
...efficiently made in regards to enquiries, groups or daily reservations.
Update and maintain guest profile history. This includes keeping track of Guest birthday, Anniversary to offer to make reservation, if the guest wishes to dine with us.
Ensure to keep up to date...