Average salary: SG$2,392 /monthly
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2000 - 2800 SGD
...Handle inbound calls from members of the public regarding related services and enquiries. Provide accurate information on policies, application processes, service procedures and required documents. Assess callers’ needs, clarify enquiries and guide them on the appropriate...3000 - 4000 SGD
...services. Performance Metrics: Meet performance targets for call resolution, service quality, and schedule adherence. Shift & Work... ...Diploma qualifications. Experience Criteria: Banking Call Centre/CS: Minimum 12 months of relevant experience. Non-Banking Call...2100 - 3000 SGD
...and are in full compliance with the tough and rigorous regimentation of the regulators. Job Summary Handle inbound and outbound calls to recover overdue accounts for clients from the banking sectors, telecom support service providers, healthcare, and commercial portfolios...2200 - 2300 SGD
...Location: Jurong Salary: $12/hr Working Hours: Mon - Fri, Office Hours Job Scope: Responsible for answering and managing calls and general enquiries with high service quality and operational standards. Other duties include administrative tasks....2000 - 3000 SGD
...Job Responsibilities: Making outbound calls to follow up on payment related to hospital bills Receivables management General customer service duties Handle patient enquiries, provide billing information to patients Sending statement of accounts Job Requirements: Good interpersonal...2600 - 2800 SGD
...Handle inbound and outbound customer calls and enquiries. Resolve customer issues and complaints, escalating complex cases when required. Process customer requests and update records accurately in the system. Follow up on outstanding cases to ensure timely resolution...1845 - 2180 SGD
...Salary up to $2180/month (inclusive of allowance and incentives) before OT calculation! Job Description Answer incoming calls from customers to take orders No selling of products, No cold call Answer inquiries and questions, handle complaints Provide information...2500 - 2800 SGD
...Role: Servicedesk Engineer /Call Centre(12hrs Shift job) Location: Depot Road Job Description: The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner...3000 - 3200 SGD
...Responsibilities: Assist the Operations Manager in managing the operations of the call centre Manage the performance of Call Centre Agent(s) in call, email and chat handling, ensuring that specific service level and turnaround targets are met Monitor team adherence...2600 - 2900 SGD
...About the Role We are looking for a customer-focused and composed Call Centre Executive to join a fast-paced contact centre team. You will be the first point of contact for customers reaching out via phone — handling enquiries, troubleshooting issues, and delivering timely...2500 - 2800 SGD
...Job Description: Manage calls by other government agencies and provide correct advice in accordance to the Tobacco and Vaporisers Control... ..., 2 Days off basis Requirements: Minimum 1 year of call centre/customer service experience. Minimum Nitec qualification....3700 - 4700 SGD
...administrative support to the team. • Communicate and coordinate with internal and external stakeholders to address operational challenges. • Assist in preparing reports and metrics for internal reviews and meetings. Interested candidates, please email your resume to annasee@...2500 - 2800 SGD
To manage feedback received on alleged TCASA offences via specific hotlines and email addresses Shall respond to the feedback and assign enforcement teams for follow up. On social media platforms and keywords provided by the Authority. Compile reports for review when...3500 - 4400 SGD
...appointment scheduling. *Responsibilities* Handle inbound and outbound calls Schedule appointments Respond to customer enquiries... ...cases when necessary *Requirements* Customer service or call centre experience preferred Good verbal communication skills...2200 - 2300 SGD
...Attend to patients' and visitors' enquiries via phone and in person. Handle incoming calls and provide accurate information on hospital services, appointments and general enquiries. Assist patients with appointment-related enquiries and direct them to the relevant...3500 - 4000 SGD
...understanding and meeting their expectations Handle and process calls and emails from guests, and ensure that bookings and requests are... ...applications Relevant customer service experience in call centre or hotel environment. Prior experience in Opera system is an advantage...2500 - 2700 SGD
...Respond to incidents, requests, enquiries, and alerts via Call, Email, Web Chat, EUP, IVR, and monitoring consoles. Provide Level 1 troubleshooting for Workplace, Server, Network, Microsoft 365, Secure Access Service Edge (SASE), and Point of Sale (POS) systems. Monitor...2200 - 3000 SGD
...guests, Team Members, and owners alike. Position Summary The Call Centre Executive ensures that all communications relating to the hotel... ...(service recovery). Maintain guest history records to assist with returning guests. Make sure all guest requests and queries...3000 - 4000 SGD
...to hire a customer service officer to join their contact center. Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective and efficient manner. Ability to understand customers' needs...3000 - 3500 SGD
• Manage customer interactions across phone,email, and other customer contact channels. • Process bookings and provide accurateinformation on products, services, shipment status, transit times, customsrequirements, and pricing. • Deliver professional and empathetic service...2000 - 4000 SGD
...Job Summary Perform inbound and outbound calls to schedule outpatient appointments and surgeries, manage patient enquiries and complaints, document call information, and collaborate with colleagues to resolve patient issues effectively. Responsibilities Perform inbound...- ...POSITION SUMMARY The Assistant Reservations and Call Centre Manager is responsible for overseeing the daily operations of the Reservations and Call Centre functions to ensure exceptional guest service, efficient call handling, accurate reservation management, and revenue...
3200 - 3300 SGD
...relationships. Job Responsibilities: Handle inbound and outbound calls, emails, chats and social media enquiries professionally and... ...customer service, client servicing, retail, hospitality or call centre environments. Excellent spoken and written English ....2300 - 2400 SGD
...JOB SUMMARY Assist Supervisors and managers to ensure that daily operations are run smoothly... ...Procedures. Attend to guests’ morning calls and other requests. JOB DUTIES AND RESPONSIBILITIES... ...working experience in Hotel's Call Centre. No relevant experience are welcomed too....3000 - 3400 SGD
...you will respond to inbound and outbound calls and provide exceptional service with a professional... ...cases in line with the key directive of Assist First, Verify Later Demonstrate a “can... ...of the medical team and other Assistance Centres in the provision of assistance to members...2000 - 3500 SGD
...Outbound Call Associate • Proactive contact and engage customers to gather critical information through survey activities • Meet and... ...• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry Special Knowledge or...2600 - 4000 SGD
...experienced Customer Service Officer to join their team The Job Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. Ability to understand customers’...2000 - 2700 SGD
...phone, email, and live chat in a professional and timely manner. Assist customers with booking issues, payment enquiries, account... ...are met. Requirements Prior experience in customer service, call centre, or front-line support will be an advantage. Good communication...2300 - 2500 SGD
...Responsibilities: Assist in managing agents and Call Centre operations Handle complaints and manage service recovery Handle the recruitment, training, and development of the agents Provide administrative support in the Call Centre Cover the Team Managers' duties...2500 - 4000 SGD
...The Opportunity This is an exciting opportunity for an experienced Call Centre Associate to join their team This will start off as a 1 year contract The Job Consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery...