Average salary: SG$2,430 /monthly
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2000 - 3000 SGD
...Jobscope Handle customer interactions via phone and/ or emails within stipulated timeframe. Contribute actively to Contact Centre service quality KPIs for monthly & annual internal and external quality awards. Provide continuous feedback on workflow and productivity...2100 - 3000 SGD
...and are in full compliance with the tough and rigorous regimentation of the regulators. Job Summary Handle inbound and outbound calls to recover overdue accounts for clients from the banking sectors, telecom support service providers, healthcare, and commercial portfolios...2500 - 3500 SGD
...Job Responsibilities: • Actively perform reminder calls to patients in recovering outstanding debts. • Render assistance to patients for any enquires on their outstanding bills or requesting for financial assistance. • Investigate and resolve disputes relating to bills...2500 - 3000 SGD
...doctors in establishing and managing successful private medical centres. Drawing upon extensive industry knowledge, financial stability,... ...Responsibilities Manage inbound and outbound WhatsApp messages, phone calls, and emails promptly and professionally to maintain clear...2800 - 3000 SGD
Roles & Responsibilities # Handle customer inquiries, complaints, suggestions, and commendations received via phone # Establish good relationships with customers through high-quality service, provide reasonable solutions to customers, and improve service quality and satisfaction...2580 - 2700 SGD
...As a Call Centre Agent, you’ll deliver exceptional guest experiences by handling hotel guest inquiries and room bookings through phone calls or emails promptly. A little taste of your day-to-day Every day is different, but you’ll mostly be: Addressing guest concerns...2200 - 2400 SGD
...Job Description & Requirements Core Responsibilities: Answering inbound calls: Addressing customer inquiries Interactions: Recording details of calls and information pertaining to the vehicle breakdown location and contact number Documenting Orders: Draft out...2000 - 2500 SGD
...of different treatments, this will give our customers a better understanding of our services. Job Summary We’re looking for a Call Centre Representative to manage a high volume of inbound and outbound calls, delivering excellent customer service and ensuring customer...2000 - 3000 SGD
...Job Responsibilities: · Making outbound calls to follow up on payment related to hospital bills · Receivables management · General customer service duties · Handle patient enquiries, provide billing information to patients · Sending statement of accounts...3500 - 4500 SGD
...product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures....2500 - 3000 SGD
...Call Centre Officer Your duties shall include, but not be limited to the following: Answering incoming and outgoing calls in a timely manner and in accordance with the clinic policy Maintaining confidentiality of caller and clinic information as directed Conducting...5000 - 7000 SGD
...Our client, one of Asia-Pacific’s leading organizations is looking for: L2 Call Centre Officer Experienced complaint-handling officers to manage the feedback and complaints on financial institutions and practices in the financial industry submitted by consumers. Officers...2000 - 2700 SGD
...Outbound Call Associate • Proactive contact and engage customers to gather critical information through survey activities • Meet and achieve... ...• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry Special Knowledge...2500 - 3000 SGD
...Handle inbound calls, emails, or system enquiries professionally and efficiently Resolve customer issues, requests, and complaints in accordance with service standards Provide accurate information on products, services, or processes Escalate complex cases to relevant...2000 - 3500 SGD
...patient service including registration, queue management, and assisting with general enquiries at clinics or service counters. Handle call centre duties such as answering patient calls, managing appointments, providing information on services, and escalating issues when needed...2100 SGD
...DESCRIPTIONS Handle incoming calls and emails from customers in accordance with established Service Level Agreements (SLAs). Accurately log, track, and update service requests, incidents, and tickets within the ITSM portal. Dispatch and coordinate Field Service Engineers...2400 - 2900 SGD
...JOB PURPOSE The HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily...3200 - 3500 SGD
...Handle inbound calls and enquiries related to healthcare benefits, eligibility, claims, and services. Assist members in navigating systems... ...cases, escalating issues when necessary. Follow contact centre procedures, service standards, and rotating shift schedules. Requirements...1845 - 2180 SGD
...Salary up to $2180/month (inclusive of allowance and incentives) before OT calculation! Job Description Answer incoming calls from customers to take orders No selling of products, No cold call Answer inquiries and questions, handle complaints Provide information...- ...applications Ability to handle difficult interactions in a professional manner Job Qualifications: Must possess Higher NITEC/A-Level/Diploma/Degree At least 2 years of relevant working experience in contact centre, customer support and customer service functions...
2800 - 4000 SGD
...to hire a customer service officer to join their contact center. • Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective and efficient manner. • Ability to understand customers' needs...4000 - 4500 SGD
...fro Serangoon, Woodlands, and Tampines MRT on Mon – Fri, office hrs) Job Descriptions: Supervise, guide, and motivate a team of call centre agents. Conduct daily/weekly team huddles to communicate updates and performance expectations. Monitor agents’ productivity,...3500 - 4000 SGD
...understanding and meeting their expectations Handle and process calls and emails from guests, and ensure that bookings and requests are... ...applications Relevant customer service experience in call centre or hotel environment. Prior experience in Opera system is an advantage...2600 - 2800 SGD
...Call Centre Agents needed! Details: ~ Monday to Friday 8.30AM-5.30PM ~ Location: East ~1 year contract ~ Salary: $2,600-$2,800/month Responsibilities: ~ Handle customer enquiries via phone, email, or live chat in a professional and timely manner....- ...Job Description: Handle inbound and/or outbound customer calls professionally and efficiently Respond to customer enquiries, complaints, and requests in a timely manner Provide accurate information about products, services, or policies Resolve customer issues at...
2100 SGD
...Responsibilities : Handle inbound and outbound collection calls in a call centre environment Communicate and explain breakdown of amount payable to customers in detail Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on...2500 - 3000 SGD
...Job Description: Handle inbound and outbound calls in a professional and timely manner. Respond to customer inquiries, requests, and complaints... .... Document customer interactions and update records in the call centre system or CRM. Escalate complex or unresolved issues to the...- Join SingHealth's Call Centre Shared Service and support the Radiological Sciences SingHealth (RSS) Call Centre, where you'll be the first... ...coordination they need. We are seeking Senior/ Patient Service Associate/ Associate Executives to handle patient communications and...
3200 - 3800 SGD
...enquiries from our customers , effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and... .... The Job Attend to enquiries and requests from phone calls/emails in a professional and prompt manner. Update complete and...2400 - 2800 SGD
...per week Rest Day: Every Sunday Job Responsibilities: • Handle phone calls from customers • Make appointment for customers for servicing • Assist with service advisors on call centre matters • General Admin duties • Other duties as and when assigned....