Average salary: SG$2,483 /monthly
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2500 - 3000 SGD
...and managing successful private medical centres. Drawing upon extensive industry knowledge... ...inbound and outbound WhatsApp messages, phone calls, and emails promptly and professionally... ...patients and internal teams Schedule, coordinate, and follow up on patient appointments...2580 - 2700 SGD
...As a Call Centre Agent, you’ll deliver exceptional guest experiences by handling hotel guest inquiries and room bookings through phone... ...received and delivered clearly, accurately and in a timely manner Coordinating with relevant departments to ensure guest request is followed-...2100 - 3000 SGD
...Responsibilities : Handle inbound and outbound collection calls in a call centre environment Communicate and explain breakdown of amount payable to customers in detail Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on...2000 - 2400 SGD
...Monday to Friday Salary: 2000-2400 About the Role We are looking for friendly and confident individuals to join our Call Centre team . This role focuses mainly on handling customer enquiries and outbound follow-ups , with opportunities to recommend...3500 - 4500 SGD
...Job Summary Support the Contact Centre management team in daily operations and improvement... ...daily Contact Centre operations across calls, chat, and email Monitor service... ...improvements and system enhancements Support and coordinate operational and improvement projects...4000 - 4500 SGD
...fro Serangoon, Woodlands, and Tampines MRT on Mon – Fri, office hrs) Job Descriptions: Supervise, guide, and motivate a team of call centre agents. Conduct daily/weekly team huddles to communicate updates and performance expectations. Monitor agents’ productivity,...2200 - 2600 SGD
...* AWS & Performance Bonus * Medical, Dental & Insurance Benefits RESPONSIBILITIES: To receive and make inbound & outbound calls from/ to customers. To perform job order taking/ entry, related to vehicle breakdown. To accurately capture and submit job order...2300 - 3500 SGD
...The candidate is required to: Handle extra coordination, reporting, and supervisory responsibilities. Preparing the monthly call statistics report. Managing staff work schedules and overtime forms. Maintaining and updating contractor and internal contact lists every...2400 - 3000 SGD
...Call Centre Officer (Automotive Industry) Salary: Basic $2,400 – $2,500 + OT Location: Ubi Working Hours: Mon – Fri: 8am – 5:3... ...from customers Schedule service appointments for customers Coordinate and assist Service Advisors on call centre matters Perform...2000 - 2600 SGD
...Job Description: Handle inbound and/or outbound customer calls professionally and efficiently Respond to customer enquiries, complaints, and requests in a timely manner Provide accurate information about products, services, or policies Resolve customer issues at...2000 - 2700 SGD
...Outbound Call Associate • Proactive contact and engage customers to gather critical information through survey activities • Meet and... ...• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry Special Knowledge or...1980 - 3050 SGD
...comprehensive care programmes to look after patients' emotional well-being and healthcare needs.Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their...5500 - 6500 SGD
• Lead the strategic design and operationalisation of the live chat service channel integrating WhatsApp with human agent support • Conduct comprehensive analysis of current customer service enquiry management operations and identify improvement opportunities • Design enhanced...3200 - 3500 SGD
...Handle inbound calls and enquiries related to healthcare benefits, eligibility, claims, and services. Assist members in navigating systems... ...cases, escalating issues when necessary. Follow contact centre procedures, service standards, and rotating shift schedules. Requirements...3000 - 3500 SGD
...matters in the shortest possible time Answer all incoming phone calls and emails; attend to customer enquiries and follow up... ...duties when necessary Requirements : Working experience in Call Centre preferably Experience in house hold appliances will be added advantages...3300 - 4000 SGD
...hotline and mailbox enquiries to resolve respondents’ issues if needed. • Handle escalations/complaints cases via service recovery calls. • Assist Quality Service Manager in escalations/complaints via incident reporting, findings, and future preventive measures. • Conduct...2000 - 3000 SGD
...Jobscope Handle customer interactions via phone and/ or emails within stipulated timeframe. Contribute actively to Contact Centre service quality KPIs for monthly & annual internal and external quality awards. Provide continuous feedback on workflow and productivity...3500 - 4000 SGD
...their expectations Handle and process calls and emails from guests, and ensure that bookings... ...to exceed service standards Coordinate with internal departments to satisfy guests... ...Relevant customer service experience in call centre or hotel environment. Prior experience in...2500 SGD
To manage feedback received on alleged TCASA offences via specific hotlines and email addresses Shall respond to the feedback and assign enforcement teams for follow up. On social media platforms and keywords provided by the Authority. Compile reports for review when...2500 - 3000 SGD
...Job Title: Centre Coordinator (Operations & Customer Service) Company: Edufront Learning Centre Location: Choa Chu Kang Job Type: Full... ...point of contact for parents and students (walk-ins, phone calls, and WhatsApp enquiries). Provide professional advice on our...3000 - 3400 SGD
...you will respond to inbound and outbound calls and provide exceptional service with a professional... ...’ Operations and Billings Procedures Coordinate cases in an efficient and cost effective... ...of the medical team and other Assistance Centres in the provision of assistance to members...1800 - 2800 SGD
...About Us: Wondrous Mind Education Centre is a growing education centre dedicated to supporting students in their academic journey. We are seeking a friendly and organised Education Centre Coordinator to manage front-line enquiries, student coordination, and administrative...3800 - 4500 SGD
• Conduct monthly auditing on team’s calls in accordance to guidelines and SLA • Coordinate with BU/stakeholders to handle and resolve cases, requests or enquiries • Escalate the issues, needs and insights to Management when necessary • Ensure prompt printing and mailing...2500 SGD
...public-facing hotline and provide timely assistance to users through calls, emails, and chatbot channels. The role requires strong... ...Requirements • Prior experience in customer service or contact centre environment is an advantage • Strong verbal and written communication...2300 - 2800 SGD
...1. Email Agent - 6 months Working Hours: Monday to Friday: 830am - 6pm / 830am - 530pm Alt Saturday: 830am - 1pm 2. Call Centre - 1 year contract Working Hours: Any 5 days of the week ( 4 weekdays + 1 weekend) 830am - 6pm / 11am - 9pm (rotate bi-weekly...2600 - 2800 SGD
...Hours: Mon - Fri / Shift work (4 weekdays + 1 weekend) Salary: Up to $2800 Job Responsibilities: Handle inbound and outbound calls, addressing inquiries, resolving complaints, and providing information about products or services in a clear and professional manner...2000 - 3500 SGD
...Responsibilities · Perform inbound and outbound calls Perform general admin duties and reception duties · Schedule patients for outpatient appointments and surgeries · Manage and resolve patient complaints and enquiries · Identify and escalate issues to supervisors...4800 - 5800 SGD
...onboarding. Work with QAs and trainers to conduct audits, training, and skill development. Implement changes impacting the contact centre and ensure smooth communication. Embed performance frameworks to meet service levels, SLAs, and KPIs. Identify and promote best...3200 - 3800 SGD
...enquiries from our customers , effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and... .... The Job Attend to enquiries and requests from phone calls/emails in a professional and prompt manner. Update complete and...2600 - 4000 SGD
...as a 1 year contract The Job Consistently meet the Customer Centre targets set (KPIs) without compromising quality of service... ...customer service experience (either frontend or backend) Prior call centre experience is an advantage Tech savvy Next Steps...