Average salary: SG$2,483 /monthly
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2500 - 3000 SGD
...and managing successful private medical centres. Drawing upon extensive industry knowledge... ...inbound and outbound WhatsApp messages, phone calls, and emails promptly and professionally... ...patients and internal teams Schedule, coordinate, and follow up on patient appointments...1500 - 1700 SGD
...The agent will act as the primary point of contact for inbound calls and service requests, operating in accordance with ITIL-aligned... ..., escalate, or route tickets to Field Engineers or dispatch coordination teams (where applicable) • Update ticket status, work notes,...2500 - 3500 SGD
...Answering incoming calls from both internal and external customers Log, dispatch and close callback tickets in SAP Update all tickets status in excel for record keeping Manage follow-up cases and liaise with respective Engineer on assignment of technician for mantrap...2500 - 3000 SGD
...public-facing hotline and provide timely assistance to users through calls, emails, and chatbot channels. The role requires strong... ...Requirements • Prior experience in customer service or contact centre environment is an advantage • Strong verbal and written communication...2400 - 2900 SGD
...JOB PURPOSE The HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within... ...referrals related to interest in the HoME+ Program. ● Coordinate home assessments for both existing and prospective clients, assess...2300 - 2500 SGD
...concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest...2400 - 3000 SGD
...Job Summary: The Call Centre serves as the central communication hub of the Resort to provide guests with timely and professional assistance... ...Call Centre Agent handles a range of enquiries, request and coordination with the relevant departments to meet and deliver excellent...2100 - 3000 SGD
...Location: Aljunied Responsibilities : Handle inbound and outbound collection calls in a call centre environment Communicate and explain breakdown of amount payable to customers in detail Follow up on overdue accounts to ensure timely action is taken to achieve...5000 - 5500 SGD
Responsibilities: Lead the strategic design and operationalisation of the live chat service channel integrating WhatsApp with human agent support Conduct comprehensive analysis of current customer service enquiry management operations and identify improvement opportunities...2400 - 2800 SGD
...week Rest Day: Every Sunday Job Responsibilities: • Handle phone calls from customers • Make appointment for customers for servicing • Assist with service advisors on call centre matters • General Admin duties • Other duties as and when assigned. Job...2000 - 3000 SGD
...Job Description: Handle inbound and/or outbound customer calls professionally and efficiently Respond to customer enquiries, complaints, and requests in a timely manner Provide accurate information about products, services, or policies Resolve customer issues at...12 - 13 SGD
...support across various communication channels, including phone calls, emails, and live chat platforms. • Understand customer enquiries... .... • Strive to resolve cases at the first point of contact, coordinating with internal teams and external service partners when required...3500 - 4000 SGD
...Job Summary: The Call Centre serves as the central communication hub of the Resort to provide guests with timely and professional... ...The Call Centre Lead handles a range of enquiries, requests and coordination with the relevant departments to meet and deliver excellent guest...3800 - 4500 SGD
• Conduct monthly auditing on team’s calls in accordance to guidelines and SLA • Coordinate with BU/stakeholders to handle and resolve cases, requests or enquiries • Escalate the issues, needs and insights to Management when necessary • Ensure prompt printing and mailing...3200 - 3500 SGD
...Handle inbound calls and enquiries related to healthcare benefits, eligibility, claims, and services. Assist members in navigating systems... ...cases, escalating issues when necessary. Follow contact centre procedures, service standards, and rotating shift schedules. Requirements...2200 - 2400 SGD
...Key Responsibilities 1. Centre Operations & Administration Class & Enrollment Management... ...and ensure they are settled in. Trial Coordination: Send reminder messages to parents 1 day... ...homework/test submissions, or to arrange calls/Zoom meetings between coaches and...4500 - 5800 SGD
...and knowledge are developed effectively. • Contribute to the design and implementation of change requests which impact the contact centre. • Ensure effective and consistent communication throughout the team, encourage feedback and customer insight in order to enhance the...3000 - 3300 SGD
...The moment a guest makes an enquiry to the Call Centre, they will be in for a surprise. As a Call Centre Supervisor, you’ll deliver exceptional service to guests through excellent telephone service and answering their enquiries that exceeds their expectations. You’ll also...2580 SGD
...Job Scope: • Perform reminder outbound calls to directors of companies to file their AR • Send follow-up emails to the directors whom... ...experience such as in customer service, telemarketing, or call centres (preferred) • Excel skills are required Salary: $2580/month...2800 - 4000 SGD
...to hire a customer service officer to join their contact center. • Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective and efficient manner. • Ability to understand customers' needs...2400 - 3000 SGD
...Call Centre Officer (Automotive Industry) Salary: Basic $2,400 – $2,500 + OT Location: Ubi Working Hours: Mon – Fri: 8am – 5:3... ...from customers Schedule service appointments for customers Coordinate and assist Service Advisors on call centre matters Perform...2600 - 2800 SGD
Job scope: • Handle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards • Troubleshoot issues and address customers' concerns promptly • Provide product / service information when necessary Jessica Nguyen Huynh...2000 - 2700 SGD
...Outbound Call Associate • Proactive contact and engage customers to gather critical information through survey activities • Meet and... ...• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry Special Knowledge or...2600 - 4000 SGD
...as a 1 year contract The Job Consistently meet the Customer Centre targets set (KPIs) without compromising quality of service... ...customer service experience (either frontend or backend) Prior call centre experience is an advantage Tech savvy Next Steps...2000 - 2400 SGD
Job Description & Requirements: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Officer. In this role, you will be responsible for providing exceptional customer service to our clients, troubleshooting technical...4800 - 6000 SGD
...Location – Kallang Salary - $4800 – 6000 (Depending Experience) –from Call Centre Working Hours – Mon to Sun – 5.5days RESPONSIBILITIES AND AUTHORITIES Take charge of entire assigned project and collaborate with business partners closely on all issues and reviews...13 - 14 SGD
...months Working hours: 8.30am - 6pm (Mon - Fri) Working Location: Braddell Salary: $13.50/ hr + $10 incentives Job Scope: Call former print subscribers to offer a special renewal deal. (no KPI, just calling) Support Roadshow event (data entry, backend support)...4800 - 5800 SGD
...onboarding. Work with QAs and trainers to conduct audits, training, and skill development. Implement changes impacting the contact centre and ensure smooth communication. Embed performance frameworks to meet service levels, SLAs, and KPIs. Identify and promote best...2000 - 2400 SGD
...Call Centre Officer Salary: $2,000 to $2,400 + OT Working days: 5.25 days Working Hours: Mon to Fri: 8am to 5.30pm /Sat (Alt): 8am – 12pm Location: Ubi Responsibilities: Handle phone calls from customers Schedule appointments for customers for servicing...2000 - 3000 SGD
...Monday – Friday, 8.30am – 5.30pm Job Scope: Handle customer calls, emails, and order processing with accuracy and professionalism... ...: Minimum NITEC / Diploma Some experience in Call Centre/Customer Service would be good Interested candidates, please...