Average salary: SG$6,292 /monthly
More stats5000 - 7000 SGD
...Scope
Provide leadership and regular coaching to Team Leaders and Agents
Responsible for managing the day-to-day running of the contact center, which includes effective resource planning in ensuring KPIs are consistently achieved
Work closely with HR to ensure fast,...
3000 - 5000 SGD
...Job Responsibilities:
Review and assess scam related cases from Contact Centre to identify, liaise and resolve customer issues completely and promptly.
Ensure validity of each case escalated prior to escalating out to Fraud Support Team, Business Unit, Servicing Units...
3000 - 3500 SGD
...Purpose of job:
Supporting the contact centre, the Executive (Contact Center Sales) will help to create an environment that delivers an unrivalled Customer experience in the insurance industry in Singapore.
Your role is to ensure the delivery of quality services...
4000 - 7000 SGD
...calibrations sessions and dialogues.
Collate, prepare and analyze statistical reports on a regular basis based on checks performed, for Contact Centre Management reviews.
Uses quality monitoring data to track performance at the team and individual level
Job Requirements:...
...required deployment skills
Knowledge on Configuring and managing Contact Flows, Queues, Routing Profiles & Amazon Lex NLP, and Voice... ...Job Description :
Minimum 5 years of experience as a contact center technology architect, enterprise IT Architect or senior contact...
...Job Summary:
The Sr. Manager, Contact Center Operations – S.E. Asia is responsible for the strategic planning and execution of all call center operations. This leader will serve as the primary liaison, responsible for maintaining and enhancing the relationship between Disney...
6000 - 8500 SGD
...Agents.
Responsible for managing the day-to-day running of the contact centre, which includes effective resource planning in ensuring... ...Candidate shall possess a recognized Degree.
# At least 5 years of experience in managerial positions in the contact center industry....
4500 - 4800 SGD
...Services ”, Service Provider will provide touch support for the data center equipment (e.g., servers, backup, storage, network devices).... ...need to be removed from the vault and inserted. The engineer would contact the Off site storage company to ask for tapes that are required...
3500 - 5000 SGD
...Execute investigations and provided findings as well as corrective actions in the event non-conformities are identified.
Work with Contact Centre Manager (CCM), Trainer and Team Leaders on quality initiatives and facilitate reward programs.
Perform Post Call Survey...
4500 - 7000 SGD
...in implementation of digital solutions to provide convenience to customers
What You'll Need:
At least 5 years of experience in contact centre or similar environment
At least 3 years of managerial or supervisory experience
Good people management skills and able to...
...in a dynamic environment, collaborate with talented individuals, and make a real impact in the world of customer service.
Client Contact Specialist is responsible for addressing customer inquiries, resolving issues, and providing support through various communication...
Remote job
2500 - 3000 SGD
Roles and Responsibilities
Establish relationship with customers by delivering excellent customer service and follow up with them
Provide professional rehab, TCM and wellness advice and consultation for customers, managing customers' needs and ensure customer satisfaction...
2500 - 4000 SGD
Job Descriptions:
Understand customers' wellness aspirations and tailor their journey based on their individual needs, preferences, and health goals.
Learn and familiarize with organization’s products and services (wellness therapies, remedies, antidotes, etc.) and provide...
3500 - 6000 SGD
...Responsibilities:
Monitor various systens and respond to alarms and alerts related to data center infrastructure, server health, network issues, security threats and physical safety.
Investigate and responds to incident, and escalate to appropriate teams as needed...
2200 - 3200 SGD
...resolved
Job Requirements:
Minimum Diploma in any discipline
Preferably 1 to 2 years experience in the healthcare industry, contact centre environment and/or service-related industry
Able to communicate, read, and write fluently
Pleasant and cheerful personality...
4000 - 5000 SGD
...is growing, they are committed to developing their people with continual career development training.
They are looking for Data Center Engineers (12-hour shifts) to join their growing team.
Responsibilities:
Oversee building and data centre facilities : recording...
3500 - 4500 SGD
...Must be able to work under pressure from multiple competing
We regret to inform that only shortlisted candidates will be notified / contacted.
Job Reference: Ivory Lee 541743
EA Registration No.: R22110493, Ivory lee Hong
Allegis Group Singapore Pte Ltd, Company...
2200 - 2600 SGD
...escalations of requests and adequate technical support where necessary.
Ensure daily and monthly KPIs are met and exceeded.
Be the key contact for all members of public using the phone as your main communication tool, apart from emails and live chats.
Manage all incoming...
2000 - 2600 SGD
Responsibilities:
~ Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests...
4000 - 4800 SGD
Responsibilities:
Installation, termination and testing of DC interlink cabling ie CAT-5e, CAT-6 6A, fibre optic
Responsible for all data cable infrastructure installs - UTP, OM3/OM4 and single mode fibre
Installation, maintenance and lifecycle of the whole trunk-infrastructure...
2500 - 3200 SGD
• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth...
3000 - 3800 SGD
Responsibilities
Handle incoming calls and respond to customer's emails on employee wellness, medical and benefits plans
Update complete and accurate informationon customer interaction in the Customer Relationship Management (CRM) system
Ensure effective and timely...
2600 - 3500 SGD
...We are seeking a dedicated and organized Learning Center Relationship Executive to join our team. The ideal candidate will be responsible for the smooth daily operations of Geniebook CAMPUS, ensuring a productive and supportive environment for both students and teachers. Key...
3000 - 3200 SGD
...Position Type: Agency Contract deputed to Client | Work Location: CBD | Work Hours: Shift Hours
Required: Experience in Data Center facility Operations like Power, Cooling and fire systems and DC Facility Operations
Responsibilities
Monitors Inhouse Infra and security...
2500 - 2800 SGD
Dear all,
We are looking for a staff to work in our dispatch centre.
Work scope include
pack and order medicine for delivery
follow up call on patients after telemed
co-ordinate despatch rider if needed
co-ordinate roster for teleconsult workers KIV cover...
4500 - 5000 SGD
...Job Description
Industry/ Organization Type: IT / Software
Position Title: Data Center Engineer
Working Location: Boon Lay
Working Hours: 5 days, Mon – Fri (Morning Shift 6 AM – 2 PM / Afternoon Shift 2 PM – 10 PM)
Salary Package: Basic Salary up to $5,000 +...
3000 - 3600 SGD
...system in support for server fleet.
Work in a 5*8 to provide break-fix support to the IT infrastructure
Be the first point of contact for break fix technicians.
Prioritize ticketing queues and work to resolve escalations.
Perform power cycles, troubleshooting,...
2000 - 3000 SGD
The essential responsibilities of the incumbent include:
Respond to customers’ enquiries via the respective Customer Service touch points like hotline, email and social media
Work with different departments within the organisation on service recovery for case closure ...
600 - 1500 SGD
...Responsibilities:
Allocate Learning Center training room resources efficiently by addressing incoming requests.
Oversee all aspects of day-to-day events, including preparing training rooms, setting-up of Audio Visual (AV) equipment (For hybrid meetings) and ensuring high...
2800 - 3200 SGD
...and financial services, insurance, information technology, healthcare, retail and supply chain.
We are currently looking for Data Center Operations Specialist who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve...