...desk stock is managed and not wasted, maintaining costs where applicable.
Keep up to date and aware of competitor activities in order... ...procedures and regulations, taking part in the fire team when and where directed.
Adhere strictly to standard cash handling procedures,...
...Health & Safety, Emergency Management, the Disaster manual, Fire procedures and regulations, taking part in the fire team when and where directed.
Report problems with hotel systems, hardware or facilities to the appropriate parties and follow-up to ensure that corrective...
...waivers for no show charges or late cancellation charges.
Ensure proper and accurate filing of correspondence and records.
Manage Direct Bill documentation with Front Office.
Support delivery of exceptional guest service delivery through working with all stakeholders....
...working at the hotel lobby should do as follows:
Familiarize with all restaurants, locations and their operation times in order to direct guests to the most convenient route to their destinations.
Take the initiative to usher guests into available elevators and assist...
...we're here: to delight our guests, Team Members, and owners alike.
Position Statement
The Director of Culinary will oversee and direct all aspects of the kitchen operation, providing functional assistance and direction to the kitchen operation as assigned. Able to interact...
...train all team members to anticipate guests’ needs.
Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak to and provide information where necessary.
Effectively manage all...
...standards to consistently meet and exceed executive Guest and VIP expectations
Proactively greet guests at arrival lobby, providing direction, escort guest to the destination, responding with appropriate actions & provide accurate information such on outlet operating hours,...
...first aider and Company Emergency Response Team (CERT) certification preferred.
Good communication skills.
Able to organize and direct staff according to job specifications to complete tasks.
Good knowledge in the use of MS Word and Excel.
What will it be like to...
...Safety, Emergency Management, the Disaster manual, and Fire procedures and regulations, taking part in the fire team when and where directed.
~ Attend front desk daily briefings, shift handovers, meetings and share to the team on updates.
~ Ensure Guest Experience team...
...par stocks to conserve the hotel’s capital and to deliver an uninterrupted guest experience
To work closely with, and follow the direction of, the hotel public relations team to develop the Conrad Bar’s local and international profile in traditional and social media
To...
...Communicate effectively with the Front Office and Groups & Tours teams to maximize in-house and group business for the restaurant, ensuring direct liaison with Group Leaders upon arrival.
• Understand the situation in other departments and its implication for your own department...
...beverages within the restaurant, ensuring that the restaurant returns a budgeted profit through tight cost and stock control. This role directly supervises team members while ensuring that all guests receive optimum service in accordance with the standards, policies and...
...presentation, communication and problem-solving skills
Great knowledge of Hotel Operating System (e.g. Opera, Micros) and MS Office application software
Customer-oriented, pleasant and outgoing personality
Well-organized & great follow-up skills
Great teamwork...
...effective communication with the Front Office and Groups & Tours teams to maximize in-house and group business for the restaurant, including direct liaison with Group Leaders upon arrival.
Assign duties and delegate authority for the restaurant's operation at all times....
...promptly and efficiently.
Create a positive work environment by maintaining the highest level of ethics and integrity consistent with applicable HILTON and Conrad Singapore Orchard guidelines.
Command a presence of respect and humility; demonstrating the ability to motivate...
...to guests for compliance with safe management measures, regulatory restrictions on groups and dining and support guests in relevant applications for groups, meetings or events when required.
Comply to brand standards and maintain quality assurance with support for internal...