...where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
Position Statement
A Security Officer maintains the order and security of the hotel, its guests and team members.
What will I be doing?
As the Security Officer,...
...we're here: to delight our guests, Team Members, and owners alike.
Position Summary
The Security Team Leader assists the Security Executive in guiding the Security Officers on duty to ensure that hotel work procedures and inspection work is carried out correctly. The...
...Team Members, and owners alike.
Position Statement
The Front Office Executive greets and registers guests, providing prompt and... ...Frequent Flyer numbers enquired about, and method of payment is secured.
Handle complaints promptly and efficiently, taking the necessary...
...from Events Sales, Kitchen, Stewarding, Housekeeping, Security, Engineering, Concierge, Outlets and all in house staff including organizers and guests.
What... ...the availability of all operating supplies including office supplies.
Ensure good housekeeping and cleanliness...
...including collection of mails.
Maintain office supplies inventory.
Order gifts for... ...maintain team members locker records and back of house facilities i.e. gym, thrive room.... ...and procedures.
Adhere to the hotel’s security and emergency policies and procedures....
...with the strategic management of the Front Office department following Hilton brand... ...point of contact for dealing with all in house guest’s feedback. The position predominately... ...qualifications required) of health, safety, and security procedures
· Calm, efficient, and the ability...
...processed.
To ensure all Conrad Service Center TM are familiar with any daily events occurring in the hotel and in-house VIP’s.
To ensure full security of the Conrad Service Center is maintained at all times.
To ensure that a practical manual backup is available and...
...To run a meticulously executed bar program that is capable of securing nominations for local and international awards (I-S Magazine’s annual... ...trolley service
To effectively manage the Manhattan Bar’s in-house barreling and house-made ingredients, ensuring a top-quality product...
...tasks to the highest standards:
Work closely with the Front Office team to ensure correct room status at all times.
Maintain good... ...Hilton code of business conduct, the hotel’s team member handbook, security and emergency policies and procedures.
Carry out any other...
...respective Departmental Leaders and Management team.
Assist Front Office Leaders in training, evaluating, counseling, motivating and... ...period of time. JOB DUTIES AND RESPONSIBILITIES Safety and Security · Familiarize with Hotel’s Fire Emergency Announcement System and...
...including check-in/check-out, guest requests, concierge services and promotion of in-house activities.
What will I be doing?
As a Front Desk Assistant Manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments to...
...internal activities and occupancy and external events, promotions, etc).
• Communicate effectively with the Front Office and Groups & Tours teams to maximize in-house and group business for the restaurant, ensuring direct liaison with Group Leaders upon arrival.
• Understand...
...Meetings & Events Manager manages the Meetings and Events Sales office to develop future and repeat business by converting customer enquiries... ...building relationships with new/existing customers in order to secure rollover business
Ensure the Meeting and Events Team Members...
...inspection.
To coordinate cleaning schedules and maintenance program for all guestrooms, guest corridors, public areas and heart of the house.
To review all work orders submitted and ensure all orders are carry out in a timely manner.
To clearly understand the Company...
...knowledge of all hotel services as well as daily VIP Guest, VIP Guest requests, and special events
Ensure orderliness and safety and security guidelines around the lobby and front door areas
Provide support to Management, as required, in cases of emergency
Project a...
...transportation and that they are invited back and bid farewell.
Manage the storage and organization of guests’ luggage in a safe and secure, organized and systemized way.
Maintains the lobby appearance to be neat and tidy, and that public areas are cleaned when necessary...
...hotel and Hilton standards.
Ensure that all reporting and servicing deadlines are met on a timely basis.
Adhere to the hotel’s security and emergency policies and procedures.
Carry out any other reasonable duties and responsibilities as assigned.
What are we looking...
...department.
• Responsible for maintaining the general tidiness of the department and ensuring sufficient stock of stationery and other office supplies.
• Be aware of event details related to the accounts of designated Sales Managers.
• Assist the Sales Managers in...
...Report all irregularities to the Chief Concierge/ Assistant Chief Concierge and seek assistance from the Rooms Division Director/ Front Office Manager, Assistant Front Office Manager or Duty Manager whenever needed.
Ensure proper reception of VIP / Hilton Honors members as...
...cancellation charges.
Ensure proper and accurate filing of correspondence and records.
Manage Direct Bill documentation with Front Office.
Support delivery of exceptional guest service delivery through working with all stakeholders.
Support upselling opportunities....
...of our products & services.
● Ensure the physical availability of our products (store and online stock, orders, etc.).
● Ensure security for me and my customers (store, products and data security).
Benefits
💰 A remuneration That Grows With You:
Kick off with...
...level of service and attention in the lobby.
What will I be doing?
As a Guest Relations Executive, you will serve on the Front Office team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Executive truly influences...
...promptly and efficiently, empowered to take the necessary action, informing the Guest Experience Manager/ Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.
Maintain awareness of guests’ profiles and specific preferences, ensuring that they are...
....
~ Handle complaints promptly and efficiently, empowered to take the necessary action, informing the Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.
~ Develop and maintain relationship with VIP guest and special attention guests, recognizing...
...business support and revenue team for optimised pricing strategy and support for exceptional service delivery from operations teams of Front Office, Housekeeping and Food & Beverage to deliver exemplary guests service.
Conduct sales visits, product presentations (including...
3200 SGD
...are our greatest asset. Development on personal growth, to soft skills, we never fail to see happy teammates walking in and out of the office smiling.
What is in it for YOU:
- Overseas traveling exposure trips
- Positive vibes and enjoyable team atmosphere with...
LEGACY MARKETING
Orchard, Singapore Country
a month ago