Search Results: 32 vacancies
..., Team Members, and owners alike.
Position Statement
A Security Officer maintains the order and security of the hotel, its guests and... ...place.
When suspicious people enter the elevator, promptly inform CCTV and relevant departments to pay attention, preventing unauthorized...
...long stay guests and ensure that Housekeeping and Room Service are informed.
Print reports for special requests E.g. K1, C1, A1 and block... ...reports, resolve any discrepancies, drop off receipts, and secure bank.
Obtain assigned bank and ensure accuracy of contracted...
...we're here: to delight our guests, Team Members, and owners alike.
Position Summary
The Security Team Leader assists the Security Executive in guiding the Security Officers on duty to ensure that hotel work procedures and inspection work is carried out correctly. The...
...alike.
Position Statement
The Front Office Executive greets and registers guests,... ...registration process by inputting and retrieving information from a computer system, confirming... ...enquired about, and method of payment is secured.
Handle complaints promptly and efficiently...
...Sales, Kitchen, Stewarding, Housekeeping, Security, Engineering, Concierge, Outlets and all... ...communicate and disseminate all relevant information to banquet staff.
Ensure adequate casual... ...of all operating supplies including office supplies.
Ensure good housekeeping and...
...cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and... ...Great team-player.
Basic computer knowledge such as Microsoft Office, Micros.
Knowledgeable in handling budget & cost control.
Able...
...with the strategic management of the Front Office department following Hilton brand... ...appropriate actions and provide accurate information such on outlet hours, special VIP programs... ...where possible.
Adhere to the hotel’s security and emergency policies and procedures....
...Manager is concerned with the strategic management of the Front Office department following Hilton brand standards, policies and procedures... ...(proof of valid qualifications required) of health, safety, and security procedures
· Calm, efficient, and the ability to work well...
...complaints promptly and efficiently, taking the necessary action, and informing the Duty Manager/ Chief Concierge to follow-up where appropriate... ...the storage and organization of guests’ luggage in a safe and secure, organized and systemized way.
Maintains the lobby appearance...
...the correct parties with which they wish to speak to and provide information where necessary.
Effectively manage all hotel communications... ...deadlines are met on a timely basis.
Adhere to the hotel’s security and emergency policies and procedures.
Carry out any other...
...correspondence and records.
Manage Direct Bill documentation with Front Office.
Support delivery of exceptional guest service delivery... ...and liaise with sales team to follow up for requests on rate information.
Ensure accurate and timely submission of reports and proper...
...As a Guest Relations Executive, you will serve on the Front Office team which is the main connection between the Guest, the hotel,... ...VIP Reports and ensuring VIPs are greeted and send off well. All information are to be shared with relevant department.
Ensuring the lobby...
...destination, responding with appropriate actions & provide accurate information such on outlet operating hours, on-going promotions, special VIP... ...the Guest Experience Manager/ Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.
Maintain awareness of...
...handling all client queries and complaints in media.
Additional information
REQUIREMENTS
Relevant Experience and Training:
Degree... ...attitude.
Excellent command in written and spoken English
Strong skills in Microsoft office especially Excel and PowerPoint...
...Manager on guest comments.
~ Handle complaints promptly and efficiently, empowered to take the necessary action, informing the Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.
~ Develop and maintain relationship with VIP guest and special...
...., blind drops). - Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. - Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping...
...promotions, etc.
Maintain effective communication with the Front Office and Groups & Tours teams to maximize in-house and group business... ...for the team's needs within the hotel.
Keep the team informed of departmental and hotel activities through regular communication...
...developing stories, filming, responding to requests quickly, sharing information with key stakeholders and ensuring all written work is accurate,... ...at cluster level and take responsibility for updating regional office of any local stories, awards and sponsorship events to promote...
...professional service
To attend and participate in all required meetings
To run a meticulously executed bar program that is capable of securing nominations for local and international awards (I-S Magazine’s annual Reader’s Choice Awards, Drink International, World’s 50 Best...
...goals including performance goals, budget goals, team goals, etc. · Communicating with Supervisors, Peers, or Subordinates- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. · Training and Teaching Others -...
