...guests, Team Members, and owners alike.
An Assistant Housekeeper with Conrad Hotels and... ...establish and maintain accurate inventory records on cleaning equipment, guest supplies and... ...areas.
To be very familiar with occupancy projection and to forecast manning as required....
...Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
Position Statement
The Assistant Guest Experience Manager meet and greets guests, providing prompt and courteous service. He/ she ensure guest stay was satisfied and...
...it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
A Front Desk Assistant Manager with Conrad Hotels and Resorts supervises the activities at the hotel front desk, responsible for assigning work and...
...Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Assistant Front Desk Manager is concerned with the strategic management of the Front Office department following Hilton brand standards,...
...never forget the reason we're here: to delight our guests, Team Members, and owners alike.
Position Statement
The position of Assistant Sales Manager, Weddings is responsible for supporting the weddings business in the Hotel. You will be reporting to the Assistant Director...
...An Assistant Cluster Marketing Communications Manager (PR) will develop and implement the marketing plan and activities for the hotel to... ...the Director of Marketing Communications (PR).
Oversee all PR projects in line with resources and budget objectives
Manage internal...
2200 SGD
1. Assist the SENIOR EXEC to Prepares all Management Reports ; Ship Surveying Report, Tally Calculation Revenue Report.
2. Arrange Dispatch , Filing, Scan, Ship Surveying Report Documents to Consignee Customers / Clients.
3. Answer Customers Phone Calls / Emails on Standard...
...with Guests by welcoming them on arrival, assisting with departures, overseeing delivery and... ...proper and accurate entries are made on all record books
Maintain current knowledge of... ...Management, as required, in cases of emergency
Project a professional manner with an emphasis on...
...the kitchen operation, providing functional assistance and direction to the kitchen operation as... ...maintain.
Work with Cost Controller to record an inventory document.
To coordinate with Hotel Manager on sustainability project to ensure clear guideline are in place with...
...colleges, and etc.
Support with Human Resources projects and initiatives to enhance team member engagement.
Assist with organising team member events, recognition... ...labour, administer and maintain the casual labour records on HR system.
To check and do up claims for...
...Members, and owners alike.
Position Statement
The Housekeeper assists the Assistant Executive Housekeeper in the operation of the guest... ...in their work, and provide assistance if required.
Handle and record guest supplies including guest on loan items and conduct monthly...
...escalation to the respective Departmental Leaders and Management team.
Assist Front Office Leaders in training, evaluating, counseling,... ...their loyalty & using the APP · Print contingency lists to have a record of all guests in case of emergency. · Run daily reports (number of...
...Follow the procedures on luggage related matters and deputize the Assistant Chief Concierge in his/ her absence to ensure that operations... ...short term and long term storage are well managing with a proper record.
Follow-up on other tasks assigned by the superior.
Understand...
...stirrers, condiments and produce based on projections from the daily functions sheet.... ...change needed, verify validity of charges, record charges, and ensure that vouchers are properly... ...accidents / incidents to the Supervisor / Assistant Manager / Manager.
Carry out any other...
...Maintain the order and safety of the hotel.
Offer necessary assistance to guests.
Conduct regular safety patrol, acting and reporting... ...once suspicious personnel or articles are discovered, keeping a record of these incidents as well.
Security Officer working at staff...
...all Banquet administration duties and to ensure proper filing and records of the department. He/She needs to work and co-ordinate closely... ...labour ensuring good attendance and punctuality.
Involve and assist casual labour training.
Assist the Director of Banquet and Banquet...
...Manager.
Follow-up with guests to ensure satisfaction with problem resolution (service recovery).
Maintain guest history records to assist with returning guests.
Make sure all guest requests and queries are responded to promptly and effectively while assisting on...
...owners alike.
Position Summary
The Security Team Leader assists the Security Executive in guiding the Security Officers on duty... ...Security Officers report issues to respective department promptly as recorded during their patrols.
Familiarize with each department’s work...
...collect items needed for the day and the following day with the assistance of a Chef de Partie or Sous chef
Follow the standard recipes... ...emergency or safety situations
Perform other tasks and projects as assigned by hotel management and staff.
What are we looking...
...are correctly accounted for within guests’ statements, properly stating services provided by the hotel.
Assist guests with payments or charges, accepting and recording vouchers, credits, traveller’s checks and other forms of payment.
Greet guests with a friendly and...
...properly in any hotel emergency or safety situation.
Perform other tasks or projects assigned by hotel management and staff.
Support other kitchen department when required.
Product
Able to assist and prepare Tea Lounge, In Room Dining, Basilico, Manhattan and Western...
...and complete tasks outside the kitchen areas when requested.
Assist with inventory taking.
Knowledgeable of hotel’s occupancy, events... ...all timesheets to ensure that team members’ timesheet and leave record are accurate.
Understand, practice and promote teamwork to...
...promptly and effectively to customer requests and queries while assisting on the floor during meal periods.
Be available to assist in the... ...acumen and financial management skills, with a proven track record of driving revenue and profitability.
Excellent communication...
...documentation for waivers for no show charges or late cancellation charges.
Ensure proper and accurate filing of correspondence and records.
Manage Direct Bill documentation with Front Office.
Support delivery of exceptional guest service delivery through working...
...for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a bid farewell. To assist... ...successfully perform the daily secondary duties.
Perform other tasks or projects as assigned by hotel management and staff.
Ensure the...
...bookers, travel agents and co-workers. Promotes room sales through phone contacts and maintains a good relationship with business contacts. Assist the Reservations Manager to ensure the smooth operation of the department. This includes monitoring the department activities and...
...requests and queries are responded to promptly and effectively, adhering to Hilton brand standards.
Be proactive towards guests, assisting them with any reasonable requests.
Ensure that the concierge team is well-versed on hotel facilities and room features and luggage...
...working relationship with all the other departments in the hotel, while maintaining good communication with other hotel departments to assist with guests' needs.
Have complete knowledge of Hilton hotel SOPs and local policies.
Leverage on Artificial Intelligence (AI) /...
...guests know location of rooms containing room keys, tokens of appreciation and gifts to guests, etc.
Manage queue at the desk and assist with the arrivals and offer express check out for departing guest at the front desk when required.
Receive special requests from guests...
...when they arrive.
Ensure effective communication between the Sales team and the hotel Operations team through regular meetings and assist the Banquet Sales or Operations department to follow-up on events occurring during the banquet or meeting.
Handle guest feedback or...