...responsible for the Chinese Kitchen and the preparation of food produces superior meals within budget parameters, resulting in a profitable... ...all timesheets to ensure that team members’ timesheet and leave record are accurate.
Understand, practice and promote teamwork to...
...wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet.... ...from guests, return any change needed, verify validity of charges, record charges, and ensure that vouchers are properly executed in order...
...dishwashing machines are operating properly.
Able to do de-liming of dishwashing machines to ensure that the machines are able to produce clean equipment.
Changing of water of dishwashing machine.
To ensure dishes are cleaned and placed back properly on shelves....
...Requisite all food items needed daily from the food storeroom in concert with all cooks.
Verify the taste and presentation of food produced prior to meal periods.
Communicate and delegate the production schedule for the day, collating quantities to be produced from the...
...mitigate shortfalls.
Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales.
Produce quotations efficiently, send contracts to customers and follow-up promptly.
Show clients around the hotel.
Operate the hotel reservation...
...the Executive Sous Chef.
Work closely with the Executive Sous Chef in determining the quantity of food items and ingredients to be produced, bought or prepared for that day.
Check all equipment belonging to the department and make sure that all are in good working order...
...the Executive Sous Chef.
Work closely with the Executive Sous Chef in determining the quantity of food items and ingredients to be produced, bought or prepared for that day.
Check all equipment belonging to the department and make sure that all are in good working order...
...visits, product presentations (including virtual sessions), site inspections and attend tradeshows to drive business acquisitions.
Produce accurate and timely reports including but not limiting to sales calls reports, business leads status reports and post-show/tradeshow...
...operations, supporting and supervising the supervisors or attendants in their work, and provide assistance if required.
Handle and record guest supplies including guest on loan items and conduct monthly inventories and related reports.
Communicate with Food & Beverage...
...increase revenue or reduce costs.
Monitor on movement and ensure short term and long term storage are well managing with a proper record.
Follow-up on other tasks assigned by the superior.
Understand local tourism culture and city profile to provide considerate service...
...availability. · Ensure mobile guests are acknowledged and thank guest for their loyalty & using the APP · Print contingency lists to have a record of all guests in case of emergency. · Run daily reports (number of arrivals, departures), identify any special requests, and check...
...efficient handling of guest luggage and transportation requests
Supervise and ensure that proper and accurate entries are made on all record books
Maintain current knowledge of all hotel services as well as daily VIP Guest, VIP Guest requests, and special events
Ensure...
...control equipment.
Report, examine and monitor with professionalism once suspicious personnel or articles are discovered, keeping a record of these incidents as well.
Security Officer working at staff entrance should do as follows:
Ensure that the external visitor is...
...To coordinate tasks and supervise outside contractor working in the hotel premises.
To establish and maintain accurate inventory records on cleaning equipment, guest supplies and cleaning supplies.
To establish a cleaning program maintaining top quality standard in performance...
...documentation for waivers for no show charges or late cancellation charges.
Ensure proper and accurate filing of correspondence and records.
Manage Direct Bill documentation with Front Office.
Support delivery of exceptional guest service delivery through working...
...and owners alike.
The Banquet Coordinator is responsible for all Banquet administration duties and to ensure proper filing and records of the department. He/She needs to work and co-ordinate closely with personals from Events Sales, Kitchen, Stewarding, Housekeeping,...
...check hotel fire equipment and fire evacuation passages.
Ensure Security Officers report issues to respective department promptly as recorded during their patrols.
Familiarize with each department’s work procedures, security knowledge and emergency procedures, supervising...
...Duty Manager.
Follow-up with guests to ensure satisfaction with problem resolution (service recovery).
Maintain guest history records to assist with returning guests.
Make sure all guest requests and queries are responded to promptly and effectively while assisting...
...within guests’ statements, properly stating services provided by the hotel.
Assist guests with payments or charges, accepting and recording vouchers, credits, traveller’s checks and other forms of payment.
Greet guests with a friendly and sincere welcome in a positive...
...legislation to ensure compliance.
Attending to team member enquires.
Attend to casual labour, administer and maintain the casual labour records on HR system.
To check and do up claims for government-paid leave on quarterly basis i.e. maternity, paternity, childcare/...
...suitable recommendations.
Documentation: Accurately document customer interactions and transactions, ensuring a thorough and organized record of customer communications.
Qualifications:
Proven customer service experience or relevant background.
Excellent...