...with restaurant manager, stewarding, and engineering in having a smooth operation.
Ensure kitchen... ...food properly, following a ‘FIFO’ system.
Assume full responsibility in the absence... ...practice, recipe calculation and butcher test.
~ Creative, innovative and good in...
...quality standards. Enter and locate information using computers/POS systems. The Duty Manager must also be able to stand, sit, or walk for... ...appropriate individual or department (e.g., Housekeeping, Engineering, Loss Prevention) as necessary to resolve guest call, request,...
...from Events Sales, Kitchen, Stewarding, Housekeeping, Security, Engineering, Concierge, Outlets and all in house staff including organizers... ...Office.
Familiar with Booking Reservation and Purchasing systems.
Previous experience as a Hostess/Receptionist.
Handle all...
...process by inputting and retrieving information from a computer system, confirming relevant information including number of guests and... ...Effectively communicate, coordinate and cooperate with Housekeeping, F&B, Engineering, and other relevant departments.
Report problems with hotel...
...coordinator
Coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties when... ...Operator operations, computer and CRM / HotSOS / Kipsu / Vision systems
Follow and adhere to company brand standards and Forbes guidelines...
...duties during service periods, where necessary.
• Coordinate with Engineering and Housekeeping departments to ensure that cleaning is... ...and verbal to meet business needs.
• Familiar with computer systems.
• Motivated and committed, approaching all tasks with enthusiasm...
...as memos, banquet event orders, Letters of Agreement, resumes, etc. to concerned departments.
• Maintain a proper filing and trace system for the department.
• Responsible for maintaining the general tidiness of the department and ensuring sufficient stock of stationery...
...Housekeeping.
To carry out routine daily inspection, noting deficiencies and ensuring proper follow up procedures.
To coordinate engineering work orders for assigned areas and follow up inspection.
To coordinate cleaning schedules and maintenance program for all...
...outsourced contractors.
Train, motivate and evaluate team members work performance.
Understand basic knowledge of hotel operating systems, to be able to perform daily tasks, assist guest inquiries and able to offer a first problem resolution to the guest.
Contribute...
...of VIP / Hilton Honors members as well as other guests at the airport for both arrival and departure.
Familiar with hotel operating system especially OnQ PM, Kipsu, HotSOS, and/or table management system.
Give recommendations on hotel operations when opportunities arise...
...reports and proper upkeep of documents.
Comply with all company policies and brand standards relating to reservations process and systems operational procedures.
What are we looking for?
A Reservations Executive serving Hilton Brands is always working on behalf of our...
...they are invited back and bid farewell.
Manage the storage and organization of guests’ luggage in a safe and secure, organized and systemized way.
Maintains the lobby appearance to be neat and tidy, and that public areas are cleaned when necessary.
Responsible for...
...accuracy, rotating stock, conducting inventory and issuing and delivering items to departments
Place orders through online procurement system
Maintain exclusive control over central stores of the hotel with respect to issue releases, control over deliveries and hotel stock...
...plating guides.
Maintain cleanliness and hygiene according to safe and sound procedures as well as established Food Safety Management System standards.
Maintain all HACCP aspects within the hotel operation.
Use all equipment, tools and machines appropriately.
Work...
...ordering for each dedicated section of the kitchen
Ensure proper food product storage , food rotation , labelling & following FIFO system
Operate equipment safely and properly in the kitchen and also ensuring they are kept clean after use at all times
Prepare and present...
...if necessary, report faults or problems to the Director of Culinary/ Executive Chef.
Prepare the necessary work orders for the Engineering department.
Ensure that recipes and costings are established and updated.
Attend monthly management meetings, operations meetings...
...their performance against these standards and monitor standards through regular standards review checks.
Familiar with hotel operating system especially OnQ PM, Kipsu, HotSOS, PBX, table management system and Micros system.
Take on an active role in the team by being kind,...
...site inspections and have the ability to conduct site inspections independently.
Follow up on rooming list and groups cut off in the system.
Follow up on final bill settlement of groups, meetings and events.
Prepare welcome letters and thank you messages and follow up...
...working order, and if necessary, report faults or problems to the Executive Sous Chef.
Prepare the necessary work orders for the Engineering department.
Ensure that recipes and costings are established and updated.
Check that the quality of food prepared by team...
...Ensuring self is well groomed at all time. Luxury in self-image and service delivery is to be applied at all time.
Works with CRM systems to ensure that customer feedback is properly logged, monitored and addressed.
Making sure SALT Score is always above target with Overall...
...Upsell rooms to higher room and rate categories, ensuring maximum revenue generation from each guest.
Familiar with hotel operating system especially OnQ PM, Kipsu, HotSOS.
Ensure that all reporting and servicing deadlines are met on a timely basis.
Carry out any...
...quotations efficiently, send contracts to customers and follow-up promptly.
Show clients around the hotel.
Operate the hotel reservation system to book rooms, banquet venues, etc.
Send the team’s work order promptly and ensure that the relevant departments receive relevant...
...advantageous in this position for you to demonstrate the following capabilities and distinctions:
Knowledge of the hotel property management systems
Previous experience in the same or similar role
What will it be like to work for Hilton?
Hilton is the leading global...
...compliance.
Attending to team member enquires.
Attend to casual labour, administer and maintain the casual labour records on HR system.
To check and do up claims for government-paid leave on quarterly basis i.e. maternity, paternity, childcare/ extended childcare, and...
...and proper upkeep of documents.
Comply with all company policies and brand standards relating to marketing, operational process and systems operational procedures.
Carry out any other reasonable duties and responsibilities as assigned by the management in view of...
...considerate service to guests.
~ Serve your role and Team in an environmentally conscious manner.
~ Familiar with hotel operating system especially OnQ PM, Kipsu, HotSOS.
~ Undertake task as instructed by Guest Experience Manager and/or Front Office Leaders.
~ Carry...
...Be fully aware of the reservation procedures and telephone etiquettes according to the Hilton standards.
Ensure that the telephone system is working properly at all times.
Perform other tasks or projects as assigned by the Restaurant manager.
Set up hostesses check...