Order Fulfilment Officer (Home Delivery Team)
2400 - 2800 SGDFull-time
PET LOVERS CENTRE PTE. LTD.
Highlights:
- ️ 5.5 day work week (including at least 1 weekend and Public Holidays)
- ⏰Monday to Friday 7.30am to 4.30pm, Saturday or Sunday 9am-1pm
- Work Location: 7 Toh Tuck Link, Singapore 596227
Role Descriptions
- Facilitates efficient and accurate processing of orders from beginning to end via online or phone.
- Process delivery orders and ensure sufficient stock available for delivery.
- Check stock levels, update inventory management system and notify out-of-stock status
- Coordinate with suppliers and stores to check inventory status.
- Generate inter-outlet transfer documents and liaise with the internal team to issue purchase orders.
- Tracks and updates the status of delivery vendors, suppliers and outlet transfers to ensure timely delivery to the warehouse.
- Coordinate with warehousing staff to pick/pack orders for delivery on time.
- Liaise with customers on stock availability, exchanges, returns and delivery schedules
- Inform customers of unforeseen delays or problems and seek alternative arrangements to reduce inconvenience and further delays.
- Handle customer's complaints and feedback by investigating, resolving, and escalating issues.
- Perform other related duties/tasks as assigned.
Job Requirements:
- Minimum GCE ‘O' Levels
- Good communication and interpersonal skills, with a customer-centric mindset
- Proficiency in computer skills
- Good organizational skills and attention to detail
- Team player, ability to work well with employees at all levels.
- Proactive and a “CAN-DO” attitude
Job Benefits:
- ✅ Medical Benefits
- ✅ Staff Purchase Discount
- ✅ Long Service Award
- ✅ Company Uniform Provided
⭐ If you are interested, please apply via our career website:
Only shortlisted candidates will be notified.
Vacancy posted more than 2 months ago
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