Average salary: SG$3,000 /monthly
More statsSearch Results: 14 vacancies
...with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Assistant Front Desk Manager is concerned with the strategic management of the Front Office department following Hilton brand standards, policies and procedures...
.... Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
A Front Desk Assistant Manager with Conrad Hotels and Resorts supervises the activities at the hotel front desk, responsible for assigning work and...
...guests, Team Members, and owners alike.
Position Statement
The Front Office Executive greets and registers guests, providing prompt and... ...for Front Office Executive for the following sections: Front Desk, Executive Lounge
What will I be doing?
As the Front Office...
...verbiage and to be warm and friendly at all times. 2. Communicate with Bell Service Agents for luggage assistance and escorting guests to Front Desk. 3. Ensure all ‘No Parking Zones’ are cleared to ensure smooth flow of traffic. Ensure the traffic at the hotel’s Forecourt is clear...
...and therefore, must ensure the organization and implementation of all processes in the area of the hotel lobby, the Concierge Desk, and the front door. Specifically, the Concierge will perform the following tasks at the highest level of service:
Serve as a key point of...
...containing room keys, tokens of appreciation and gifts to guests, etc.
Manage queue at the desk and assist with the arrivals and offer express check out for departing guest at the front desk when required.
Receive special requests from guests and respond appropriately or...
...members and guests
~ Promote and administer Hilton Honors programs.
~ Manage queue at the desk and assist with the arrivals and offer express check out for departing guest at the front desk when required.
~Welcome guests on arrival and assist them during their stay dealing...
...Familiarize with menu items of all other outlets to recommend guests to other outlets.
Undertake steps to ensure that the cashiers’ desk is ready and set for service.
Check reservations with the Supervisor/ Manager and confirm any large bookings for the next service period...
...that all areas of the restaurant are set to the standards required for breakfast, lunch and dinner, including the checking of the cashier desk set-up and communicating with the Chefs on any details for the shift and number of reservations for the day.
Check reservations for...
...late cancellation charges.
Ensure proper and accurate filing of correspondence and records.
Manage Direct Bill documentation with Front Office.
Support delivery of exceptional guest service delivery through working with all stakeholders.
Support upselling...
...from the hotel’s Marketing Communications department, otherwise, direct them to the relevant department.
Inform the Duty Manager and Front Office team members to register with the Housekeeping department if guests’ belongings are found.
Dissuade guests from carrying...
...highest level of service and attention in the lobby.
What will I be doing?
As a Guest Relations Executive, you will serve on the Front Office team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Executive...
...team members, considering internal activities, occupancy, external events, promotions, etc.
Maintain effective communication with the Front Office and Groups & Tours teams to maximize in-house and group business for the restaurant, including direct liaison with Group...
...business support and revenue team for optimised pricing strategy and support for exceptional service delivery from operations teams of Front Office, Housekeeping and Food & Beverage to deliver exemplary guests service.
Conduct sales visits, product presentations (...
