...payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure... ...professional, positive, and timely manner.
Taking orders by following outlet specific Sequence of Service and applying upselling techniques....
...ensure compliance of all accounting & billing procedures in the outlet & handling of cash & guest check handling are according to LSOP.... ...blind drops). - Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure...
...different nationalities.
Familiarize with menu items of all other outlets to recommend guests to other outlets.
Confidently know the... ...for breakfast, lunch and dinner, including the checking of the cashier desk set-up and communicating with the Chefs on any details for...
...beverages for other servers to serve to guests, and act as the cashier for the lounge.
Confidently knowing the beverage menu contents... ...Confidently know opening hours of all restaurants and hotel outlets.
Recommend other restaurants and city attractions to hotel guests...
...porters to bring out luggage, show rooms and for guests who lost their keys or not able to gain access to their rooms.
Performing cashiering duties, e.g. post in charges, foreign currency exchange, checkout by cash or credit cards and selling of gift vouchers
Prepare...
...Members, and owners alike.
A Steward works hands on and performs specified cleaning duties in designated areas of the kitchen and outlet to maintain their cleanliness and hygiene, achieving efficient service delivery.
What will I be doing?
As the Steward, you will...
...while yielding a high degree of guest satisfaction.
Control, monitor and be responsible for food costs to yield the maximum amount of outlet profit and maximum guest satisfaction.
Work closely with the Chefs, meeting regularly to determine menu selections and specials...
...ON MAP
Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Non-Management JOB SUMMARY - Driving revenue for F&B outlets and key festive periods through Corporate Companies, Banks, Third Parties, E channels etc. - Strengthen partnership with key clients...
...positive and clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information such on outlet hours, special VIP programs, events, etc.
Receive special requests from guests and respond appropriately or forward requests to...
...lobby, providing direction, escort guest to the destination, responding with appropriate actions & provide accurate information such on outlet operating hours, on-going promotions, special VIP programs, events, etc.
Serve as the main point of contact for VIP guests & ensure...
...Knowledgeable on all facts on hotel products, including room types, room rates, relative features and facilities, Food & Beverage outlets and the Executive Lounge.
The Management reserves the right to make changes to this job description at its sole discretion and without...
...desk
Ensure that operational challenges and Guest comments/ issues are communicated to the Manager on Duty
Aid the shift team in cashiering-related matters as required
Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the...
...reports are submitted promptly such as weekly bank reconciliation, balance sheet reconciliation and etc.
Conducts and track Hotel Outlet’s beverage inventories on monthly basis.
Prepare weekly and monthly food & beverage reports.
Work with Cluster Accountant and assist...
...departmental standards and assess team members against these standards.
Conduct regular training sessions on departmental standards in the outlets.
Monitor standards through regular review checks and develop action plans to address any deficiencies.
Plan, prioritize,...
...ensuring guest satisfaction has been reached and to encourage repeat guests.
Guide our guests in organizing a private event in the outlet.
Create a guest database collecting the contact details, guest preferences and feedback from previous visits.
Ensure streamline...