...you need for your favorite sports! 🚴⛺🛶
❤️ Because We Care About You:
We've got your well-being covered with comprehensive medical and insurance coverage.
Flash that winning smile with dental benefits.
Keep your health in check with a health screening...
...which includes, but not limited to: · Welcoming and greeting guests with a smile and positive attitude, · Providing hotel guests with information about local attractions, · Providing hotel guests with reservations-making at restaurants and attractions, · Providing hotel guests...
...inspection on a monthly basis.
17. Promote inter-departmental relations through candid communications channels.
18. To keep manager informed should there be a shortage of manpower. To carry out instructions effectively, monitor the staff progress and to pass any information...
...on movements around the hotel and prevent illegal activities from taking place.
When suspicious people enter the elevator, promptly inform CCTV and relevant departments to pay attention, preventing unauthorized visitors from entering the rooms.
Make sure all commercial...
...enquiries
Ensure the proper reception of VIP guests and other guests on arrival and departure at the entrance of the hotel
Provide information, advice, and reservation services on a wide variety of guest inquiries, including city tours, theatre tickets, restaurants, doctors...
...0% Staff discount on ALL Decathlon products, including bikes, kayaks, tents... All you need for sports :D
Because we care :
- Medical & insurance coverage
- Dental benefit
- Health screening allowance
- Maternity benefit (female employee only)
- Counseling sessions...
...goods received as necessary.
Review the refrigerator areas of the kitchen and storerooms to ensure the proper usage of merchandise.
Inform and keep the Senior Sous chef and/or Executive Sous Chef up-to-date on problems and irregularities and recommends courses of action....
...team to follow up.
Protect rate integrity for contracted accounts and liaise with sales team to follow up for requests on rate information.
Ensure accurate and timely submission of reports and proper upkeep of documents.
Comply with all company policies and brand...
...Check and maintain team members locker records and back of house facilities i.e. gym, thrive room.
Provide weekly update to Information Technology on movements of team members.
Prepare and coordinate offboarding procedures are completed in a timely manner.
Supports...
...work as a team in order to reach goals and targets.
Handle complaints promptly and efficiently, taking the necessary action, and informing the Duty Manager/ Chief Concierge to follow-up where appropriate.
Follow-up with all guests to ensure satisfaction with problem resolution...
...external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak to and provide information where necessary.
Effectively manage all hotel communications, telephone, fax, mail, in a prompt, courteous and efficient manner,...
...complaints in person, on the phone, and via mail.
Going through Daily VIP Reports and ensuring VIPs are greeted and send off well. All information are to be shared with relevant department.
Ensuring the lobby is kept clean all the time, guests are properly handled in queue...
...responsible for performing the following tasks to the highest standards:
Complete the registration process by inputting and retrieving information from a computer system, confirming relevant information including number of guests and room rates.
Understand departmental...
...guests at arrival lobby, providing direction, escort guest to the destination, responding with appropriate actions & provide accurate information such on outlet operating hours, on-going promotions, special VIP programs, events, etc.
Serve as the main point of contact for...
...book rooms, banquet venues, etc.
Send the team’s work order promptly and ensure that the relevant departments receive relevant information.
Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs...
...proficient and timely manner.
Follow up on deposits made and ensure all payments are cleared after event.
To update menu and price information when changes happen.
Maintain all catering files in accordance with established procedures and standards.
Maintain a friendly...
...and ensuring the completion of daily tasks. To support the Conrad Service Center Manager in the absence to communicate any updated information from the various departments to deliver outstanding guest service through every phone call. Specifically, you will be responsible for...
...functions.
Execute functions or special receptions in rooms and suites
Participate in regular staff meetings to keep employees informed of hotel policies and changes as well as ways to increase sales and service.
Ensure all equipment is kept in perfect working condition...
...Guest Experience Manager on guest comments.
~ Handle complaints promptly and efficiently, empowered to take the necessary action, informing the Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.
~ Develop and maintain relationship with VIP guest...
...Assist with carrying out selection interviews and making effective recruitment decisions.
Ensure that new recruits have all relevant information before commencing employment.
Assist with planning and ensuring departmental orientation is carried out.
Ensure that the...
...goals.
Set departmental objectives for yourself and the team.
Advocate for the team's needs within the hotel.
Keep the team informed of departmental and hotel activities through regular communication meetings.
Identify and maximize revenue opportunities for the department...