...effort to deliver outstanding guest service and maximizing room revenue with focus on achieving and exceeding revenue targets.
What will... ....
Support upselling opportunities.
Identify new account and group business and liaise for sales team to follow up.
Protect...
...gifts, etc., to guests.
Ensure rooms and services are correctly accounted for within guests’ statements, properly stating services... ...Upsell rooms to higher room and rate categories, ensuring maximum revenue generation from each guest.
Maintain awareness of sales opportunities...
...A Sales Manager in room sales is responsible for maximizing revenue opportunities in the areas of room reservations by driving sales... ...new business and maintain existing business relationships with accounts.
Maximize group room revenue and maintain accurate room blocks...
...Selling Philosophy
Aggressively prospect and sell individual accounts on behalf of the hotel in accordance with the objectives established... ..., preferred accounts and bookings are focused to yield maximum revenue per available function room.
Coordinate the sales efforts...
...the highest standards:
Maximise all Meeting and Events Sales revenue opportunities
Manage the department's day-to-day operations... ...their team
Excellent organisational and planning skills
Accountable and resilient
Flexibility to respond to a range of different...
...following tasks to the highest standards:
Support enhanced revenue contribution opportunities from Weddings business segment.
Participate... ...An innovative self-starter, with confidence and resilience.
Accountable and always positive in exploring alternatives and opportunities...
...JOB DUTIES AND RESPONSIBILITIES
To create, prepare, serving cocktails and be responsible for general other alcoholic beverage revenue meeting the budgeted target.
To plan marketing calendar based on beverage centric promotion and execute based on timely manner....
..., and/or table management system.
Give recommendations on hotel operations when opportunities arise to improve services, increase revenue or reduce costs.
Monitor on movement and ensure short term and long term storage are well managing with a proper record.
Follow...
...personal and professional service that recognizes them as important guests and that their benefits are received.
Maximize sales and revenue for the hotel by maintaining a sales attitude at all times.
Positively deal with and learn from customers’ complaints and comments...
...places of interest, sights and activities in and around the hotel.
Upsell rooms to higher room and rate categories, ensuring maximum revenue generation from each guest.
Familiar with hotel operating system especially OnQ PM, Kipsu, HotSOS.
Ensure that all reporting...
....
Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
Maximize sales revenues through up-selling and marketing program
Manage Guest requests, inquiries, and complaints promptly and completely
Support new team...
...hotel.
Keep the team informed of departmental and hotel activities through regular communication meetings.
Identify and maximize revenue opportunities for the department and the hotel.
Stay aware of potential business highs and lows.
Create and implement sales...
...Support brand standards through the training and assessment of your team
Manage food cost controls to contribute to Food and Beverage revenue
Knowledge of activities in other departments and implications
Ensure compliance with food hygiene and Health and Safety...
...Operation Procedures · Departmental Policies · Corporate Policies 14. Cash/Bank Handling · Process all payment methods in accordance with Accounting procedures and
policies. · Follow property control audit standards and cash handling procedures (e.g., blind drops). · Count bank...
...aggressive Team player and have always “CAN DO ATTITUDE”
28. Cash/Bank Handling
§ Process all payment methods in accordance with Accounting procedures and
policies.
§ Follow property control audit standards and cash handling procedures (e.g., blind drops).
§ Count...
...passion and commitment to delivering exceptional levels of Guest service
Ability to listen and respond to demanding Guest needs
Accountable and resilient
Ability to work under pressure
Flexibility to respond to a range of different work situations
It would be...
...skills
A passion for delivering Exceptional levels of Guest Service
Ability to listen and respond to demanding Guest needs
Accountable and resilient
Ability to work under pressure
Flexibility to respond to a range of different work situations
What will it...
...Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings.
~ Strong interpersonal skills and attention to details.
~ Outgoing personality and willing to work for long hours.
What...
...the register at the point of sale and create a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served.
Receive cash from guests, return any change needed, verify validity of charges, record charges, and...