...Team Members, and owners alike.
Position Statement
A Sales Manager in groups, meetings and events is responsible for maximizing... ...work with business support and revenue team for optimised pricing strategy and support for exceptional service delivery from operations teams...
...delight our guests, Team Members, and owners alike.
A Sales Manager in room sales is responsible for maximizing revenue opportunities... ...the information to the Commercial Director / Director of Sales / Senior Sales Manager.
Welcome key customers, team leaders and VIPs to...
...A Meetings & Events Manager manages the Meetings and Events Sales office to develop future and repeat business by converting customer enquiries... ...and activities, whereas implementation of the selling strategy yields meetings and events space
Review business plans, identify...
..., Team Members, and owners alike.
The Assistant Front Desk Manager is concerned with the strategic management of the Front Office department... ...involves face-to-face contact with Guests and represents Senior-level hotel management in their absence. Specifically, the Assistant...
...Orchard Road, Singapore, Singapore, Singapore
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Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Non-Management JOB SUMMARY The Duty Manager is responsible for driving the hotel’s Balance Score Card which includes GuestVoice results mainly...
...delight our guests, Team Members, and owners alike.
The Bar Manager at Conrad Orchard Singapore plays a pivotal role in overseeing the... ...with the Chef and Directors to discuss menus, marketing strategies and guest comments and concerns.
To deliver world-class service...
...Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
A Front Desk Assistant Manager with Conrad Hotels and Resorts supervises the activities at the hotel front desk, responsible for assigning work and ensuring the completion...
...the reason we're here: to delight our guests, Team Members, and owners alike.
Position Statement
The Assistant Guest Experience Manager meet and greets guests, providing prompt and courteous service. He/ she ensure guest stay was satisfied and resolves guests’...
...we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
Position Statement
The Outlet Manager assists the Outlet Manager with the management of the Restaurant, in line with prescribed Hilton policies and procedures.
What will...
...owners alike.
The Sous Chef is responsible for planning and managing day to day culinary operations while upholding to the high... ...and organization of the kitchen. HACCP
Work together with the Senior Sous chef and/or Executive Sous Chef in preparing marketing plan...
...queries immediately and if you don’t have the answers, check with your Manager.
Ensure that all service procedures are carried out to the... ...the attitude, behaviours, skills, and values that follow:
Senior High School education or specialty in Hospitality.
Good command...
...for performing the following tasks to the highest standards:
Manage day to day operations of an area in the kitchen ( Banquet , Cold... ...instructions and encouragement as needed.
Assume responsibility of the Senior Chef de Partie in his/her absence.
To fill store requisition &...
...completion of daily tasks. To support the Conrad Service Center Manager in the absence to communicate any updated information from the various... ...the attitude, behaviours, skills, and values that follow:
Senior High School education or specialty in Hospitality.
Positive attitude...
...efficiently, taking the necessary action, and informing the Duty Manager/ Assistant Manager, Front Office to follow-up where appropriate... ...activities in order to be well informed.
Adhere to the hotel selling strategy of Demand Based Pricing and maintain rate integrity by offering...
...queries immediately and if you don’t know the answer, check with your Manager.
Ensure that all service procedures are carried out to the... ...the attitude, behaviours, skills, and values that follow:
Senior High School education or specialty in Hospitality.
Good English...
...standards and have a full understanding of the restaurant operation.
Manage all the reservations and ensure all the reservations are handled... ...the attitude, behaviours, skills, and values that follow:
Senior High School education or specialty in Hospitality.
Positive...
2200 SGD
1. Assist the SENIOR EXEC to Prepares all Management Reports ; Ship Surveying Report, Tally Calculation Revenue Report.
2. Arrange Dispatch , Filing, Scan, Ship Surveying Report Documents to Consignee Customers / Clients.
3. Answer Customers Phone Calls / Emails on Standard...
ST Recruitment Centre Lic no. 02c4416
Orchard, Singapore Country
a month ago
...backup, hotel inspections or any other specific projects as assigned, under the general guidance and supervision of the Catering Sales Manager and the Events Servicing Manager.
What will I be doing?
As the Events Administrative Executive, you will be responsible for...
...irregularities to the Chief Concierge/ Assistant Chief Concierge and seek assistance from the Rooms Division Director/ Front Office Manager, Assistant Front Office Manager or Duty Manager whenever needed.
Ensure proper reception of VIP / Hilton Honors members as well as...
...special events
Ensure orderliness and safety and security guidelines around the lobby and front door areas
Provide support to Management, as required, in cases of emergency
Project a professional manner with an emphasis on hospitality and Guest service
Manage undesirable...
...Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
Comply with Health & Safety, Emergency Management, the Disaster manual, Fire procedures and regulations, taking part in the fire team when and where directed.
Report problems with...
...for waivers for no show charges or late cancellation charges.
Ensure proper and accurate filing of correspondence and records.
Manage Direct Bill documentation with Front Office.
Support delivery of exceptional guest service delivery through working with all stakeholders...
...labours according to operation needs and to assign staff to respective functions based on preset staffing guides.
Brief Banquet management or supervisors of any last-minute changes in the BEO.
Fully understand and ensure staff adhere to the hotel’s grooming standards....
...very familiar with occupancy projection and to forecast manning as required.
To establish effective communication with Assistant Manager / various departments to meet their needs as it relates to Housekeeping.
To carry out routine daily inspection, noting deficiencies...
...order to reach goals and targets.
Handle complaints promptly and efficiently, taking the necessary action, and informing the Duty Manager/ Chief Concierge to follow-up where appropriate.
Follow-up with all guests to ensure satisfaction with problem resolution (service...
...follows:
Ensure that the external visitor is registered correctly.
Be hospitable to visitors and report any suspicions to the Management.
Conduct random bag inspections of team members entering and leaving the building, ensuring that the Asset Removal Policy is adhered...
...standards and plating guides.
Maintain cleanliness and hygiene according to safe and sound procedures as well as established Food Safety Management System standards.
Maintain all HACCP aspects within the hotel operation.
Use all equipment, tools and machines appropriately....
...Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the related Communications Manager / Duty Manager.
Follow-up with guests to ensure satisfaction with problem resolution (service recovery).
Maintain guest history...
...products, including room types, room rates, relative features and facilities, Food & Beverage outlets and the Executive Lounge.
The Management reserves the right to make changes to this job description at its sole discretion and without advance notice
What are we looking...
...arriving guests, ensuring that guests know location of rooms containing room keys, tokens of appreciation and gifts to guests, etc.
Manage queue at the desk and assist with the arrivals and offer express check out for departing guest at the front desk when required....