...Members, and owners alike.
Position Statement
A Security Officer maintains the order and security of the hotel, its guests and team... ...of communication facilities and skillfully operate all fire control equipment.
Report, examine and monitor with professionalism once...
...Team Members, and owners alike.
Position Statement
The Front Office Executive greets and registers guests, providing prompt and... ...guests with payments or charges, accepting and recording vouchers, credits, traveller’s checks and other forms of payment.
Greet guests with...
...standards:
Work closely with the Front Office team to ensure correct room status at all... ...lost and found items.
Responsible for key controls of guest floors and the master key control... ....
Submit monthly room cleaning credit reports for guest floor by team members and...
...details.
Perform reservations quality control check on reservations made daily.
Follow... ...with appropriate actions.
Ensure virtual credit card charges are charged successfully and... ...Direct Bill documentation with Front Office.
Support delivery of exceptional guest...
...alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)).
Thank every guest upon departure,... ...check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity.
Check...
...hotel’s information to guest. 9. Report any incident/s to Front Office Managers and Bell Captain on duty. 10. Maintain the condition and... ...accordance with Accounting procedures and
policies. - Follow property control audit standards and cash handling procedures (e.g., blind drops)....
...department and ensuring sufficient stock of stationery and other office supplies.
• Be aware of event details related to the accounts of... ...colleagues.
• Be aware of the hotel hygiene and food safety control standards and procedures in handling complaints on food hygiene (...
...training.
Assist the Director of Banquet and Banquet Manager/s in controlling the labor cost i.e. not exceeding the staffing guidelines and to... ...stock and the availability of all operating supplies including office supplies.
Ensure good housekeeping and cleanliness of banquet...
...events, promotions, etc).
• Communicate effectively with the Front Office and Groups & Tours teams to maximize in-house and group business... ...an environment where “everyone sells”.
• Following company’s control procedures, controlling costs without compromising standards.
•...
...to address any deficiencies.
Plan, prioritize, organize, and control the day-to-day operation of the restaurant.
Prepare rosters and... ...promotions, etc.
Maintain effective communication with the Front Office and Groups & Tours teams to maximize in-house and group business...
...budget reviews to identify cost saving and productivity opportunities for property managers.
• Implements a system of appropriate controls to manage business risks.
• Ensures a strong accounting and operational control environment to safeguard assets, improve operations...
...set up.
# Making sure all daily functions, seminar coffee break are in time (half an hour before the function time.
# Control all the pastry and bakery order stocks.
# Attend BEO meeting if Pastry Chef off duty.
# Check all buffet set up in café are done...
...business.
Assist with regular financial and operating reports, as required or requested by the Communications Manager.
Follow company control procedures, controlling costs without compromising standards.
Keep up to date and share appropriate product knowledge/ courses to...
...and Western Banquet menu items.
Expedite orders on the line, by getting involved, coordinating, checking and managing the line,
Control all food preparation/storage.
Ensure the service and food prepared are up to Hotel’s standard.
Requisite all food items needed...
...Corporate Standard, Core Standard and ensure service and cleaning job is carry out in accordance to standard expectation.
To monitor cost control program for housekeeping labor and operating supplies.
To assist in administering and keeping accurate record all personnel...
...Knowledgeable of hotel’s occupancy, events, forecasts and achievements.
Work on new dishes for food tastings and photo shoot.
Control stations within the kitchen.
Work closely with the Stewarding department to ensure high levels of cleanliness and low levels of lost...
...training skills.
Outgoing personality and willing to work for long hours.
Thorough knowledge of beverages, bar trends, service, cost control in F&B, labour controls, menu writing, maintenance, merchandising and accounting.
What will it be like to work for Hilton?...
...given instructions. This role assists the Chef de Partie in training team members. He/ she participates in product development and in controlling the smooth operation of the kitchen. We are looking for Demi Chef for the following kitchens: Chinese Banquet, Estate, Pastry,...
...Get members of the team to work cooperatively with others.
Be aware of potential highs and lows in the business.
Follow company control procedures.
Participate in annual appraisals in accordance with legal and hotel guidelines,
Understand relevant Health & Safety...
...the kitchen to deliver an excellent Guest and Member experience while managing food provisions, assisting with guest queries, and controlling costs.
What will I be doing?
As the Sous Chef, Osteria Mozza, you will be responsible for performing the following tasks to the...
...service of food and beverages within the restaurant, ensuring that the restaurant returns a budgeted profit through tight cost and stock control. This role directly supervises team members while ensuring that all guests receive optimum service in accordance with the standards,...
...creation and managing and training the kitchen brigade to deliver an excellent Guest and Member experience while managing food cost controls.
What will I be doing?
As a Junior Sous Chef, you are responsible for contributing to menu creation and managing and training...
...promote and document orders for drinks.
Mix, garnish and present drinks using standard ingredient recipes and practice prudent portion control.
Check guests for proper identification, detect and act upon guest inebriation as trained, demonstrating knowledge of liquor laws....
...A Meetings & Events Manager manages the Meetings and Events Sales office to develop future and repeat business by converting customer enquiries into confirmed sales.
What will I be doing?
As Meeting Events Manager, you will manage the Meetings and Events Sales office to...
...paternity, childcare/ extended childcare, and etc.
Distribute incoming and outgoing documents including collection of mails.
Maintain office supplies inventory.
Order gifts for occasions to eligible team members i.e. wedding, new born, wellness and etc.
Assisting in...
...level of service and attention in the lobby.
What will I be doing?
As a Guest Relations Executive, you will serve on the Front Office team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Executive truly influences...
...promptly and efficiently, empowered to take the necessary action, informing the Guest Experience Manager/ Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.
Maintain awareness of guests’ profiles and specific preferences, ensuring that they are...
...in line with the changing business levels, making any changes in order to achieve the F&B team service standards and budget goals.
Control the allocated labour for each shift to ensure that customer expectations are met whilst achieving the desired labour cost.
Assist...
...services and promotion of in-house activities.
What will I be doing?
As a Front Desk Assistant Manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments to deliver outstanding guest service and financial...
....
~ Handle complaints promptly and efficiently, empowered to take the necessary action, informing the Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.
~ Develop and maintain relationship with VIP guest and special attention guests, recognizing...