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3000 - 5000 SGD
4-5 years of managing complex IT queries and requests in a matrix environment or Operational Line experience is preferred. Understanding of on one or more of the following disciplines is required: Open Systems, Mainframe, Storage, Network, Web/Application/Middleware services...3000 - 3500 SGD
...ensure service report form are completed and update/close the tickets on a timely manner as per ticket update/closure procedure; • Helps to maintain or improve the overall image of the support team; • Level 1 & 2 level trouble shoot and problem resolutions; • Provide...2600 - 3600 SGD
...the services and direct them toward available resources for self-help where applicable. Resolve customer complaints and problems to... ...Minimum GCE ‘N’ Level qualifications. Preferably 1-year of contact centre experience. Good telephone etiquette and customer service...3000 - 3500 SGD
...transaction one of the largest insurance deals in Southeast Asia. Contact Centre Operations consist of Customer Service Hall manned by... ...obsessed and service-oriented individual with strong passion to help customers and deliver excellent service. Good understanding of...3200 - 4000 SGD
...Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 784,000...2000 - 3500 SGD
...issuance of quotations and insurance policies, ensuring seamless client experience Manage insurance renewal processes by proactively contacting clients and coordinating with insurers to maintain continuous coverage Participate in marketing and business development...2500 - 3500 SGD
Job Descriptions: - Provide professional, accurate and prompt response to participants (Ptcp) or members of the public (MoP) on their enquiries, technical assistance via voice calls, emails, live chats, etc. - Understand the needs of Ptcp/MoP and provide timely and accurate...2500 SGD
Singapore | Full-Time | Entry-Level We believe growth starts with guidance. Here, every team member receives 1-on-1 mentorship , hands-on coaching, and continuous support from experienced leaders. You’ll learn sales, marketing, communication, and leadership skills through...13 SGD
About The Opportunity We are a team of customer-centric people believing that experience is everything. We offer the opportunity to drive impact and purpose in creating positive customer experiences in a setting that is geared to improve patient/customer experience and outcome...- ...friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your... ...seeking a seasoned leader to drive the transformation of OCBC’s contact center into a forward-looking, technology-led customer engagement...
2000 - 2500 SGD
Receive incoming physical items daily and store them properly in the warehouse Assist Delivery Order (DO) picking for daily deliveries (picking and packing) Perform daily housekeeping, including removing empty pallets and boxes Fill in details on the stock card or print...2800 - 3500 SGD
...Job Description: We are looking for a motivated Customer Service executive to join our Contact Center team. The role mainly involves handling inbound customer calls and outbound calls to provide support and enquires related to the Travel or Motor Insurance Key...2000 - 2300 SGD
Requirements Physically Fit Good Team Player Passion to work with the elderly Able to work on weekends (rotational basis) Able to work on public holidays Job Description Delivery meals to frail home bound elderly clients Accompany and assist elderly...2800 - 3500 SGD
...of hundreds of industry awards What is your mission? You’ll help us deliver excellent service to our partner brands by performing... ...tailored solutions that address their specific needs. Ensure first contact resolution and effective follow-up with Service partners and...2000 - 2400 SGD
...The Customer Service Officer (employed by Terra Systems Pte Ltd) will be working in a dynamic, fast paced Contact Center environment. You will be responsible for handling a range of enquiries from members of public (MOPs). You will endeavour to provide a high level of service...- Permanent role with MNC with high job stability Team based environment with high investment in IT About the company Our client is an established MNC with over 30 years of experience who is a market leader within their industry. As part of their plan to invest in technology...
2400 SGD
...Contact Centre Officer (Shared Services – 1st Level Support) Job Overview We are looking for a Contact Centre Officer to join our Shared Services team. The incumbent will serve as the first point of contact for customers and deliver professional and timely support across...3500 - 4500 SGD
...The Team Leader is responsible for supervising a team of Customer Service Officers (CSOs) within the contact center. The role includes managing daily operations, ensuring service levels are met, and supporting the team's development. In addition to the contact center leadership...4000 - 6000 SGD
...The Contact Centre is responsible for driving service and sales excellence and providing the best-in-class experience for all UOI customers. As a Contact Centre Team Lead, you will play a crucial role in managing and leading the contact centre teams. In addition to providing...2200 - 2400 SGD
Job Summary You will handle incoming and outgoing calls professionally to provide accurate information and resolve customer queries. You will update customer records, assist with administrative tasks, and support the team in achieving service and satisfaction goals. Responsibilities...2600 - 4000 SGD
...accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and... ...and services and directs them toward available resources for self-help. Resolves customer enquiry, request and feedback to the satisfaction...3300 - 4500 SGD
...of hundreds of industry awards What is your mission? You’ll help us deliver excellent service to our partner brands by performing... ...At least two (2) years of relevant working experience in handling contact centre cases in a call centre or service industry environment....- Our client is recruiting for a Contact Centre Solutions to join their business in Singapore. Position Title: Consultants- Contact Centre Solutions Position Type: Permanent Start Date: ASAP Location: India Contact: Shreela Rajnish | +49 (0) 89 23 88 98 81 Job description: We...
4000 - 5000 SGD
Responsibilities: Handle day-to-day HR operational activities, ensuring smooth and timely HR service delivery. Manage end-to-end recruitment lifecycle from requisition approval to offer acceptance. Partner with hiring managers to understand role requirements, hiring...- ...Administration JOB SUMMARY Support the Assistant Manager/Manager in overseeing the daily operations and system projects of the Contact Centre. Collaborate with management to develop and implement resource planning strategies that ensure optimal staffing and...
- ...committed to delivering high-quality services and maintaining a strong customer focus. Job Description Oversee the operations of the contact centre to ensure efficiency and high-quality service delivery. Develop and implement strategies to enhance customer satisfaction...
9000 - 17000 SGD
...looking for a technically grounded and delivery-focused leader to take end-to-end ownership of our CRM, Customer Communication Platforms, Contact Centre, and Marketing Technology ecosystems. As Technology Delivery Manager, you will lead the delivery of scalable, secure, and...- ...Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for a range of mid–senior opportunities across customer operations, sales/service performance, and service delivery. This is a multi-role opportunity covering...
4000 - 5500 SGD
...Oversee daily Contact Centre operations, including inbound/outbound calls, chat, email, and other communication channels. Ensure strict adherence to operational policies and procedures. Monitor call volume, queue times, and resource allocation to maintain service levels...- ...T&T Director - Deloitte Digital (Service/Contact Centre Transformation) - SG Date: 20 Mar 2026 Service Line / Portfolios: Customer Location: Singapore, Singapore, SG Are you ready to unleash your potential? At Deloitte, our purpose is...