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3500 - 4500 SGD
...on a timely manner as per ticket update/closure procedure; • Helps to maintain or improve the overall image of the support team;... ...We regret to inform you that only shortlisted candidates will be contacted. By sending us your personal data and curriculum vitae (CV),...- ...technology solutions company with a long-standing commitment to helping businesses grow through scalable ERP systems, data analytics, and... ...of their work and grow with us. Useful Links ~ Newsroom Helpdesk Having trouble? Contact us for access....
2800 - 4000 SGD
...Our client is an established local bank, they are looking to hire a customer service officer to join their contact center. • Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective...4000 - 5500 SGD
...global company, winner of hundreds of industry awards You’ll help us deliver excellent service to our partner brands by performing... ...Preferable with 3 years of working experience in a training role within a contact centre or similar customer service setting, thorough...2500 - 2800 SGD
...500 - $2,800 + AWS + VB We are seeking a proactive and customer-focused individual to lead and manage daily operations within our contact centre. The ideal candidate will ensure exceptional service delivery across all customer touchpoints, resolve escalated issues, and drive...5000 - 5800 SGD
...Leaders, QAs, Trainers and Agents. Drive Employee Engagement to help our employees feel connected to one another and the company, and... ...design and implementation of change requests which impact the contact centre. Ensure effective and consistent communication throughout...2000 - 3300 SGD
Responsibilities: ~ Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests...3100 - 3150 SGD
Technical Support for notebooks and Desktops (DELL , Lenovo, HP and Apple devices ) Install , Configure and support all Microsoft Windows and Apple MacOS user operating system Install , Configure and support Microsoft 365 software and services Install ,Configure and...3000 - 3600 SGD
...Role Summary As the Customer Contact Parts (CCP), you will be the primary point of contact for all customer inquiries related to parts and repairs. Your role is critical in ensuring a seamless customer experience, supporting both commercial and technical needs, and driving...3500 - 5000 SGD
...developing regular (e.g. daily, weekly, monthly) and effective reports, dashboards and presentations on KPIs and other metrics related to contact center operations (inbound/outbound) Educate internal/external users appropriate use of analytics and business intelligence...- Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at...
5000 - 10000 SGD
...Core Experience Minimum 7–10 years of contact centre operations experience Prior experience managing 24/7 operations Exposure to government, public-sector, or regulated environments preferred Hands-on experience in: SLA and KPI management Incident and escalation...7500 - 10000 SGD
Job Description 1. Market Research - Conduct in-depth research on blockchain technology and related sectors. Analyze technical trends, new developments, and regulatory changes affecting the blockchain space. 2. Investment Analysis- Develop and maintain financial models...7000 - 9500 SGD
Responsibilities · Design, code, test, and debug software applications. · Collaborate with cross-functional teams including designers, product managers, and other developers. · Write clean, scalable, and efficient code following best practices. · Participate in code...3500 - 4500 SGD
...hundreds of industry awards What is your mission? You’ll help us deliver excellent service to our partner brands by performing... ...Degree Preferably with 3 years of relevant experience in handling contact centre cases in a call centre or service industry environment....2200 - 2400 SGD
Responsibilities - Answer incoming calls and make outbound calls in a professional manner. - Provide accurate information and escalate queries when necessary. - Update customer information and maintain proper records. - Support the team in meeting service and satisfaction...2000 - 2400 SGD
Position title : Sales Coordinator Location: Sembawang Working Days: 6 Days Work Working hours : Weekdays -11:00am -8:00pm Weekends 11:00am -6:00pm *can choose any day to off on weekdays but will need to work on both weekends or minimally 1 weekend weekly *...3000 - 3800 SGD
...transaction one of the largest insurance deals in Southeast Asia. Contact Centre Operations consist of Customer Service Hall manned by... ...obsessed and service-oriented individual with strong passion to help customers and deliver excellent service. Good understanding of...- ...Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for a range of mid–senior opportunities across customer operations, sales/service performance, and service delivery. This is a multi-role opportunity covering...
4500 - 5500 SGD
Paya Lebar Mon to Fri, 8.30am to 6pm Responsibilities Lead the strategic design and operationalisation of the live chat service channel integrating WhatsApp with human agent support Conduct comprehensive analysis of current customer service enquiry management operations...- ...responsible for overseeing the quality assurance program within our contact centre including both onshore and offshore teams. This role... ...Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn...
2600 - 3000 SGD
...or emails within stipulated timeframe. Provide continuous feedback on workflow and productivity improvements. Contribute to the Contact Centre in achieving its service targets. Ensure all requests or investigations are completed appropriately. Ensure follow up...3300 - 4500 SGD
...of hundreds of industry awards What is your mission? You’ll help us deliver excellent service to our partner brands by performing... ...At least two (2) years of relevant working experience in handling contact centre cases in a call centre or service industry environment....2500 - 3500 SGD
Monday to Thursday: 7:30am to 5:00pm Friday: 7:30am to 4:30pm Full time $2500 - $3500 (depend on exp) Job Responsibilites A. Areas of Technical Support # Support the Personalised Digital Learning Programme (PDLP) Device Management Application (DMA) Portal for...4000 - 5500 SGD
...accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and... ...and services and directs them toward available resources for self-help. Job Requirements: Degree holder Experience in Call Centre...3000 - 4500 SGD
...direct access to public transport What is your mission? You will help us deliver excellent service to our partner brands by performing... ...service in luxury /high-end goods domain or experience in contact centre/e-com related activities is required for this position....2600 - 4000 SGD
...accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and... ...and services and directs them toward available resources for self-help. · Resolves customer enquiry, request and feedback to the satisfaction...- ...established international firm. You will get the opportunity to lead high value projects across APAC with exposure to latest technology. To apply online please use the 'apply' function, alternatively you can contact Hoon Teck TAN at (EA: 94C3609/ R1219669) show more
9000 - 16000 SGD
...looking for a technically grounded and delivery-focused leader to take end-to-end ownership of our CRM, Customer Communication Platforms, Contact Centre, and Marketing Technology ecosystems. As Technology Delivery Manager, you will lead the delivery of scalable, secure, and...3000 - 3970 SGD
...department procedures, workflows and administration. Requirement · Diploma in any field with minimum 1-2 years of work experience in contact centre. Jessica Nguyen Huynh Thanh Truc CEI Reg. No. R23113787 EA License No. 99C4599 We regret that only shortlisted...