Search Results: 20,335 vacancies
...to have a conversation with you!
What we seek to accomplish together:
This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides...
3502 - 5617 SGD
...through 5 has a 1:1 iPad program.
This position is expected to commence in July/Aug 2024 .
Roles and Responsibilities:
The Tech Help Center Coordinator is responsible for providing technical support to Elementary School students, teachers, and staff and answering...
3000 - 3800 SGD
Responsibilities:
Handle incoming calls and respond to customer's emails on employee wellness, medical and benefits plans
Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system
Ensure effective and timely...
2000 - 2800 SGD
Job Responsibilities
Involving booking processes and cabin allotments.
Responding efficiently and accurately to callers, explaining possible solutions and ensuring that clients feel supported and valued.
Understanding and striving to meet or exceed call centre metrics...
2200 - 2800 SGD
...as online payments.
Position Summary
The NETS Customer Service Team operates from 9AM to 9PM daily and is the key point of contact for our customers on their queries with regards to the company’s products and services.
As part of this team, he/she will contribute...
3000 - 3500 SGD
...needs and requirements
Proactively engage customers through our sales cycle and ensure prompt follow-up on every lead to increase our Contact Centre Outbound sales conversion, reducing leads wastage
Effectively handle complaints at the first point of contact, aiming to...
5000 - 7000 SGD
...in implementation of digital solutions to provide convenience to customers
What You'll Need:
At least 5 years of experience in contact centre or similar environment
At least 3 years of managerial or supervisory experience
Good people management skills and able to...
17000 - 27000 SGD
...development of next generation battery technology. There is plenty to talk about.
About the Role
We are seeking an experienced Head of Contact Centre and Repairs to join our team. In this role, you will be responsible for defining, developing and driving the transformation of...
...complete customer engagement experience through its omni-channel contact centre (outbound calls, online chat, social, inbound and others)... ...where possible.
Communicate Warm and Hot Leads to operations helping counsellors to drive conversion.
Nurture existing leads...
8000 - 9500 SGD
Zenith Infotech (S) is a Tech Recruitment firm, supporting our clients from Government and Corporate sectors in Singapore for good 27 years now.
We are assisting one of our MNC clients to lookout for ServiceNow platform consultant and good experience with Enterprise...
5500 - 7000 SGD
Zenith Infotech (S) being 27 years old company in Singapore, provides Tech Recruitment services to our clients from the government and corporate sectors.
Currently, we are seeking for a Software Quality Engineer whom has experience in testing of SalesForce applications...
3500 - 4500 SGD
...handles staff’s disciplinary issues.
Implement quality improvement projects to promote service standard and quality improvement of the contact centre with Institution Lead.
Prepare monthly performance report for updates to management with Institution Lead.
Requirements:...
2200 - 3200 SGD
Summary
· Location: West (NTFGH/CCK Polyclinic/The Synergy) interchangeable
· Working hour: 3 Rotating Shifts including midnight shift
Job Responsibilities
· Deliver excellent customer service to callers by understanding caller's needs
· Provide timely, accurate...
2000 - 2600 SGD
Responsibilities:
~ Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests...
3000 - 6000 SGD
...The Opportunity:
# Contact Centre Environment, MNC Bank
# Candidates with strong relevant years of experience can be considered for senior position (managerial)
# Permanent Role | Basic up to $6000 + Bonus
# Location: Tampines
#2 Shifts (8am to 5pm/11am to 8pm) |...
1800 - 2100 SGD
Requirements
Physically Fit
Good Team Player
Able to speak English and other dialects
Passion to work with the elderly
Able to work on weekends (rotational basis)
Able to work on public holidays
Possess Class 3 driving license and able to drive a van
...
2200 - 2600 SGD
...escalations of requests and adequate technical support where necessary.
Ensure daily and monthly KPIs are met and exceeded.
Be the key contact for all members of public using the phone as your main communication tool, apart from emails and live chats.
Manage all incoming...
2500 - 3200 SGD
...centric attitude
Any other tasks that may be assigned from time to time
What You’ll Need:
Minimum 2 years of experience in contact centre or similar environment
Possess excellent interpersonal, communication and customer service skills
Able to work independently...
4500 - 5500 SGD
...Familiarity with Amazon Connect capabilities , benefits, and required deployment skills
Knowledge on Configuring and managing Contact Flows, Queues, Routing Profiles & Amazon Lex NLP, and Voice biometrics in Amazon Connect
Serverless development experience...
3800 - 4000 SGD
Job Responsibilities:
Lead a team of Customer Experience Officers to achieve KPI
Respond to survey enquiries via inbound calls and emails
Conduct survey interviews via outbound calls
Reach out to the respondents to assist them to complete the survey
Organize ...
