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4000 - 4800 SGD
...transaction one of the largest insurance deals in Southeast Asia. Contact Centre Operations consist of Customer Service Hall manned by... ...obsessed and service-oriented individual with strong passion to help customers and deliver excellent service. Good understanding of...2000 - 3500 SGD
...customized insurance solutions that drive sustainable business growth and help clients navigate an increasingly complex and evolving landscape.... ...with the business. Job Summary Join our dynamic team as a Contact Centre Specialist, where you will play a key role in delivering...3200 - 4200 SGD
...experience in people management, customer relationship management and project management. Ability to effectively communicate and engage with senior leadership, peers, staff, customers and other stakeholders. Good knowledge of Contact Centre Management tools and technology....5000 - 7000 SGD
...Leaders, QAs, Trainers and Agents. • Drive Employee Engagement to help our employees feel connected to one another and the company, and... ...design and implementation of change requests which impact the contact centre. • Ensure effective and consistent communication throughout...3000 - 5000 SGD
...Business, Finance, or related field is an advantage. Customer service experience (minimum 1 year) is an advantage, preferably in a contact centre or financial services environment. Fresh graduates with a strong willingness to learn and a customer-first mindset are also...2500 - 3500 SGD
...resolution is being provided to MoP. Job Requirements: - Good communication skills in English and Mandarin - 2 years of mandatory contact centre experience - Proficiency in other languages/dialects may be required depending on programme requirements - Proficient in...5800 - 6500 SGD
...Your new company A logistics firm is looking for a Contact Centre Manager (BPO) Your new role Provide leadership, development and... ...Leaders, QAs, Trainers and Agents. Drive Employee Engagement to help our employees feel connected to one another and the company, and...150 SGD
The Services required are set out as follows: Technical support for notebooks and desktops (Dell, Lenovo, HP and Apple Devices). • Install, configure and support all Microsoft Windows and Apple MacOS user operating systems. • Install Configure and support Microsoft...4500 - 5000 SGD
...Overview We are seeking an experienced Quality Assurance Lead to drive service excellence within a contact centre environment. This role is responsible for designing and implementing quality frameworks, ensuring adherence to service standards, and continuously improving...2600 - 3300 SGD
...training programs to ensure high-quality customer service and performance. Key Responsibilities Lead, motivate, and coach a team of contact centre agents to achieve key performance indicators (KPIs) and quality standards. Manage and resolve escalated customer complaints...- ...committed to delivering high-quality services and maintaining a strong customer focus. Job Description Oversee the operations of the contact centre to ensure efficiency and high-quality service delivery. Develop and implement strategies to enhance customer satisfaction...
3500 - 4500 SGD
...The Team Leader is responsible for supervising a team of Customer Service Officers (CSOs) within the contact center. The role includes managing daily operations, ensuring service levels are met, and supporting the team's development. In addition to the contact center leadership...9000 - 11000 SGD
GENERAL OVERVIEW Play a critical role in delivering major energy infrastructure projects that support Singapore’s energy security. As Project Cost Controller, you’ll work closely with project, engineering, and commercial teams to provide clear cost insights, maintain financial...2800 - 3300 SGD
...winner of hundreds of industry awards Job Description: You’ll help us deliver excellent service to our partner brands by performing... ...that any existing confusion is clarified. Ensure first contact resolution and effective follow-up with service partners and internal...6000 - 7000 SGD
...handling of sensitive import/export documents to maintain operational integrity. Regulatory Liaison: Act as the primary point of contact for relevant authorities and ensure all shipping processes comply with international trade standards. Team Leadership: Report directly...- ...from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at ****@*****.***....
3000 - 3500 SGD
...needs and requirements Proactively engage customers through our sales cycle and ensure prompt follow-up on every lead to increase our Contact Centre Outbound sales conversion, reducing leads wastage Effectively handle complaints at the first point of contact, aiming to...10 SGD
Duration: 6 months Salary: $11 per hour Location: Novena Working Hours: Monday – Friday at 8am – 5pm with 1 hour lunch break Job Scope Attend to basic appointment-related calls and support the booking of simple First Visit appointments. Handle incoming calls...2600 - 4000 SGD
...accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and... ...and services and directs them toward available resources for self-help. · Resolves customer enquiry, request and feedback to the satisfaction...3500 - 4200 SGD
...hundreds of industry awards What is your mission? You’ll help us deliver excellent service to our partner brands by performing... ...Degree Preferably with 3 years of relevant experience in handling contact centre cases in a call centre or service industry environment....2600 - 4000 SGD
...accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and... ...and services and directs them toward available resources for self-help. Resolves customer enquiry, request and feedback to the satisfaction...- ...communicate them via clear diagrams and written specifications Client & Stakeholder Engagement Serve as a primary technical point of contact for client teams in day-to-day delivery interactions Lead or co-facilitate client workshops including requirements discovery,...
6800 - 7000 SGD
...Our client, a well-established MNC is seeking for a Customer Care Manager / Call Centre Manager / Contact Centre Manager - MNC - $ 7,000.00 + AWS + bonuses / Office hour Min a Degree in Customer Service Relation/ Hospitality / Tourism or relevant At least 5 years experience...2200 - 2400 SGD
Job Summary You will handle incoming and outgoing calls professionally to provide accurate information and resolve customer queries. You will update customer records, assist with administrative tasks, and support the team in achieving service and satisfaction goals. Responsibilities...2600 - 4000 SGD
...accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and... ...and services and directs them toward available resources for self-help. · Resolves customer enquiry, request and feedback to the satisfaction...- ...Position: HR Help Desk Executive (Mandarin Speaker) Location: Penang, Malaysia (On-site) Working Hours: 8:00 AM – 5:00 PM Salary: Up to RM 5,500 Age Requirement: Max 25 years old Job Description We are looking for a Mandarin-speaking HR Help Desk...
9000 - 17000 SGD
...looking for a technically grounded and delivery-focused leader to take end-to-end ownership of our CRM, Customer Communication Platforms, Contact Centre, and Marketing Technology ecosystems. As Technology Delivery Manager, you will lead the delivery of scalable, secure, and...2100 - 2500 SGD
Job Description ~ Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging) ~ Manage protocols (such as fire & emergency messages) ~ Liaise with other department enquiries and requests ~ Manage customers’ feedback ~ Make accurate...800 - 1500 SGD
...Job Responsibilities:- · Deliver contact lens to retail shops and Shopping Malls. · Ensure that contact lens is delivered accurately and on time. Job Requirements:- · Able to speak and write simple English . Riders/Drivers/Walkers Welcome . Must own a bike, car...5500 - 6500 SGD
The Job: Managing a call centre with Headcount between 45 to 50 Call centre environment Answer enquiries and provide mentorship to juniors Experienced in BPO Setting The Requirements: Min Degree with min 5-8 years of relevant working experience Working hours...